"Shutdown" option missing from the Start Menu and Ctrl+Alt+Del dialog box

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Article ID: 555449 - View products that this article applies to.
Author: Raghu Boddu MVP
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SUMMARY

The "Shutdown" button may not be available in the Start menu and grayed out when you press Ctrl+Alt+Del.

CAUSE

This issue is due to the Local Computer Policy settings.

RESOLUTION

To resolve the issue, perform the following:
 
Click Start, Run.
Type gpedit.msc and click OK.
Navigate to the following path:
 
User Configuration\Administrative Templates\Start Menu and Taskbar
 
Double-click "Remove and Prevent Access to the Shut Down command"
Select "Not configured" or "Disabled"
Close Group Policy window.

MORE INFORMATION

Related articles:
 
MS Knowledge Base article #303070 - "Logoff" and "Shutdown" Are Missing from the Start Menu When You Use Remote Desktop
 
Important: This article includes modifying the registry. It is recommended to have a good backup of the registry, before making the modification. For information about how to back up, restore, and edit the registry, go through the following Microsoft Knowledge Base:
 
http://support.microsoft.com/kb/256986/ - Description of the Microsoft Windows Registry

Properties

Article ID: 555449 - Last Review: September 2, 2005 - Revision: 1.0
APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Service Pack 1
  • Microsoft Windows XP Service Pack 2
  • Microsoft Windows XP Media Center Edition 2002
Keywords: 
kbpubmvp kbpubtypecca kbhowto KB555449
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