Screensaver drop down menu greyed out

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Article ID: 555506 - View products that this article applies to.
Author: Soumitra Sengupta MVP
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SUMMARY

When one tries to change the Screensaver he or she can not change it as the Screensaver drop down menu is greyed out.

SYMPTOMS

When one tries to change the Screensaver he or she can not change it as the Screensaver drop down menu is greyed out.

CAUSE

This happens if the Screensaver policy is set either via group policy or registry.

RESOLUTION

To resolve this problem:-
Start>Run>type Regedit >Click Ok or, press the Enter Key.
Now navigate to the following locations:-
HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\Control Panel\Desktop  now find out SCRNSAVE.EXE entry in the right pane and delete it.
 
HKLM\Software\Policies\Microsoft\Windows\Control Panel\Desktop now find out SCRNSAVE.EXE entry in the right pane  and delete it.
Close the registry editor and restart the machine.
 

MORE INFORMATION

Before deleting or modifying any registry key one must back up registry.
See:-
How to back up, edit, and restore the registry in Windows XP and Windows Server 2003
http://support.microsoft.com/kb/322756

Properties

Article ID: 555506 - Last Review: November 7, 2005 - Revision: 1.0
APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Service Pack 1
  • Microsoft Windows XP Service Pack 2
  • Microsoft Windows XP Media Center Edition 2002
  • Microsoft Windows XP Tablet PC Edition
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