Problem Ejecting USB Mass Storage Device
SUMMARYWhen you click the “Safely Remove Hardware” icon in the system tray to remove hardware, you may receive an error message and can not remove it successfully. SYMPTOMSWhen you click the “Safely Remove Hardware” icon in the system tray to remove hardware, you may receive the following error message: Problem Ejecting USB Mass Storage Device The device ‘Generic volume’ cannot be stopped right now. Try stopping the device again later. CAUSEThis behavior can occur there are open handles with any files in the USB Mass Storage Device are in use by another program. RESOLUTIONFollow these steps to resolve the problem: 1. Download a free utility from a third-party Web site at the following address: http://www.sysinternals.com/Utilities/ProcessExplorer.html 2. Click Find, Find Handle or DLL in the tool menu. • Type the drive letter of the USB device in the Handle or DLL substring textbox, and press Search Button. • Find the process and its PID in the following box. • In system process tree view, find the process according to the Find Handle or DLL dialog box. • Press Ctrl + H to show Handles in Lower Pane View. • Find the File according with the drive letter , and right click it, choose Close Handle. MORE INFORMATION
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