Article ID: 810881 - Last Review: November 30, 2011 - Revision: 5.0 "Access is Denied" error message when you try to open a folder
To continue receiving security updates for Windows, make sure you're running Windows XP with Service Pack 3 (SP3). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows (http://windows.microsoft.com/en-us/windows/help/end-support-windows-xp-sp2-windows-vista-without-service-packs)SYMPTOMS When you try to open a folder in Microsoft Windows XP,
you may receive the following error message, where
Folder is the name of the folder that you cannot
open: Folder is not
accessible. Access is denied. 2623670 (http://support.microsoft.com/kb/2623670) "Access Denied" or other errors when accessing or working with files and folders in Windows For Windows 7 How do I open a file if I get an access denied message? (http://windows.microsoft.com/en-US/Windows7/How-do-I-open-a-file-if-I-get-an-access-denied-message) For Windows Vista Troubleshoot "access denied" when opening files or folders (http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-access-denied-when-opening-files-or-folders) CAUSEThis issue may occur if the folder that you cannot open was
created on an NTFS file system volume by using a previous installation of
Windows, and then installing Windows XP. This issue may occur
although you enter the correct user name and password. This issue occurs
because the security ID for the user has changed. Although you use the same
user name and password, your security ID no longer matches the security ID of
the owner of the folder that you cannot open. For example, although you use the same user name and password, you may no longer have permission to open the folder after you complete the following steps:
RESOLUTION To resolve this issue, you must turn off Simple File
Sharing, and then take ownership of the folder:
2623670 (http://support.microsoft.com/kb/2623670) "Access Denied" or other errors when accessing or working with files and folders in Windows MORE INFORMATION
For more information about file and folder
permissions, click the following article number to view the article in the Microsoft Knowledge Base:
161275
(http://support.microsoft.com/kb/161275/
)
Interaction of file and folder security on NTFS volumes
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