Select the product you need help with
- Internet Explorer
- Windows Phone
- More products
"Access is Denied" error message when you try to open a folder
Article ID: 810881 - View products that this article applies to.
When you try to open a folder in Microsoft Windows XP, you may receive the following error message, where Folder is the name of the folder that you cannot open:
Note If you are currently using Windows 7 Or Windows Vista, See the following article on the Microsoft website:
Folder is not accessible. Access is denied.
For Windows 7How do I open a file if I get an access denied message?
For Windows VistaTroubleshoot "access denied" when opening files or folders
This issue may occur if the folder that you cannot open was created on an NTFS file system volume by using a previous installation of Windows, and then installing Windows XP. This issue may occur although you enter the correct user name and password. This issue occurs because the security ID for the user has changed. Although you use the same user name and password, your security ID no longer matches the security ID of the owner of the folder that you cannot open.
For example, although you use the same user name and password, you may no longer have permission to open the folder after you complete the following steps:
To resolve this issue, you must turn off Simple File Sharing, and then take ownership of the folder:
For more information about file and folder permissions, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/161275/ )Interaction of file and folder security on NTFS volumes