Article ID: 824923 - View products that this article applies to.
When you open the properties of a network connection in the Network Connections folder, you may receive the following error message:
An unexpected error occurred.
This problem may occur if some registry settings are damaged. The damaged registry settings may prevent you from viewing the properties of the network connection in the Network Connections folder.
To work around this problem, reregister the Netshell.dll file. To do so, follow these steps:
If the issue is resolved, you do not have to follow the remaining steps in this article. If the issue persists, and you receive the error message that is mentioned in the “Symptoms” section of this article, follow these steps:
Article ID: 824923 - Last Review: June 20, 2014 - Revision: 3.0