Article ID: 826323 - View products that this article applies to.
For a Microsoft Word 2002 version of this article, see 295947
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/256986/ )Description of the Microsoft Windows Registry
This article describes the system requirements for the speech recognition functionality of Microsoft Office Word 2003. This article also describes the most common troubleshooting steps that you can try if speech recognition is not functioning correctly.
System RequirementsThe minimum system requirements for speech recognition are as follows:
TroubleshootingIf speech recognition is not working in all Microsoft Office 2003 programs, you may have to repair Office 2003 (or Word 2003) by running Office Maintenance Wizard.
See If There Is a Possible Damaged DocumentIf speech recognition does not work in a specific document, create a new Word 2003 document, and then test speech recognition. If speech recognition works in the new document, you may have a damaged (corrupted) document. For additional information about damaged documents, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/826864/ )How to troubleshoot damaged Word 2003 documents
If speech recognition does not work in the new Word 2003 document, verify if any of the following items might be causing this problem:
Reset Word 2003 to Use the Default SettingsThe following components are typically loaded when you start Word 2003:
To start Word 2003 by using the /a switch, follow these steps:
289506Note If the problem still occurs when you start Word 2003 with the /a switch, you do not have to use the Troubleshoot Utility.
(http://support.microsoft.com/kb/289506/ )How to install and use the Support.dot template in Microsoft Word 2002
Look For a Possible Damaged Registry SettingWarning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. Follow these steps to back up the
Speechregistry key, and then delete the registry key:
Speechkey in the Windows registry, repair Office 2003. For more information, see the "Repair Office" section of this article.
After you repair Office 2003, start Word 2003, and then determine whether the speech recognition feature is working correctly. If you experience the same problems, you may want to restore your original speech recognition registry settings. To do this, quit all Office 2003 programs, and then double-click the file that you saved in step 6.
Look for Possible Third-Party ConflictsA third-party program that is installed on your computer may conflict with speech recognition in Word 2003. To determine whether a third-party program installed or updated any components that are used by speech recognition, verify the version numbers of the speech recognition components. The speech application programming interface (SAPI) version that is included with Microsoft Office XP is 5.0.2602.00.
If the SAPI version that is on your computer is earlier than 5.0.2602.00, try to repair Office 2003. For more information, see the "Repair Office" section of this article.
Verify Speech Application Programming Interface FilesTo verify the version numbers of the SAPI files, use the method that is appropriate for your computer:
Related Speech Recognition FilesTo verify the versions of other related speech recognition files, follow these steps:
(http://support.microsoft.com/kb/302598/ )OFFXP: Dictation Mode does not start when you start Speech Recognition
Look for a possible corrupted user lexicon databaseFor additional information about the CurrentUserLexicon file, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/838659/ )Speech engines do not work and you receive an error message when you open Speech Control Panel
Important As an additional troubleshooting step, you can run a system disk utility, such as ScanDisk or Disk Defragmenter before you repair Office. To locate these Windows utilities, click Start, point to Programs (in Windows XP, point to All Programs), point to Accessories, and then point to System Tools.
Determine Whether the Problem Is Related to HardwareIf you have no speech recognition functionality on your computer, but speech recognition appears to be installed and activated, there may be a problem with the microphone or with another hardware device. To determine whether the microphone has a problem, follow these steps:
To test the sound on your system, use Sound Recorder. To do this, follow these steps:
Determine Whether the Problem Is with the Text Input ProcessorIf the handwriting recognition feature in Word 2003 works correctly, but speech recognition does not work correctly, the text input processor may be damaged. To correct this problem, remove and then reinstall the speech recognition feature by using the Office 2003 Setup program.
Verify the Language and the Keyboard SettingsText input processors are language specific. To determine whether the language is set to English (United States), follow these steps:
Look for Multilingual ProblemsIf you are running Windows NT 4.0 with the Simplified Chinese version of Office or the Japanese version of Office, Voice Command mode is only available in Word 2002. Speech recognition is not available if you are running a stand-alone version of Microsoft Access 2002, Microsoft Excel 2002, Microsoft FrontPage 2002, Microsoft Outlook 2002, Microsoft PowerPoint 2002, or Microsoft Publisher 2002.
If neither Dictation mode nor Voice Command mode appears on the Office Language bar, you may be using an input method editor (IME) that is from an earlier version of Office. To use speech recognition, you must use an input method editor that is included with Office XP or the Microsoft Office XP Multilingual User Interface Pack. For additional information about the input method editor, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/293624/ )OFFXP: Global IME Does Not Work After You Install Office XP
For more information about speech recognition, click Microsoft Word Help on the Help menu, type speech in the Search for box in the Assistance pane, and then click Start searching to view the topic.
For the most up-to-date information about speech recognition developments at Microsoft, visit the following Microsoft Web site:
http://www.microsoft.com/speech/For additional information about speech recognition in Microsoft Word, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/278927/ )WD2002: General Information on the Installation and Configuration of Speech and Handwriting Recognition
(http://support.microsoft.com/kb/283160/ )WD2002: Handwriting Recognition Frequently Asked Questions
(http://support.microsoft.com/kb/304861/ )OFFXP: "Handwriting Recognition in Office XP" White Paper Available for Download
(http://support.microsoft.com/kb/304860/ )"Speech Recognition in Office XP" White Paper Available for Download