Article ID: 831399 - View products that this article applies to.
Microsoft Office Outlook 2007 and Microsoft Office Outlook 2003 features a new method of e-mail notification named the Desktop Alerts feature. By default, the Desktop Alerts feature is turned on and notifies you when a new e-mal message arrives.
Note You only receive Desktop Alert notifications if you have Microsoft Exchange server and Post Office Protocol version 3 (POP3) profiles. Internet Mail Access Protocol version 4 (IMAP4) and HTTP accounts do not support the Desktop Alerts feature.
To open the settings dialog box for the Desktop Alerts feature, follow these steps:
You receive Desktop Alert notifications for new, unread e-mail messages that are delivered to the default Inbox of the default account in your profile. Additionally, Desktop Alert notifications only occur during scheduled Send/Receive operations or when a new e-mail message arrives after the initial synchronization.
Desktop Alert notifications do not appear during the initial synchronization of an account or when you request a manual Send/Receive.
If you are using message rules and a new e-mail message is moved out of the default account Inbox, you may not receive a Desktop Alert notification, or the Desktop Alert notification may not appear for the full duration of time that you configured in the settings for the Desktop Alerts feature.
For more information about Desktop Alerts, click Microsoft Outlook Help on the Help menu, type desktop alerts in the Search for box in the Assistance pane, and then click Start searching to view the topic.