You may not be able to see the Office 2000 shortcut icons when you click Start

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Article ID: 839370 - View products that this article applies to.
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SYMPTOMS

When you click Start in Microsoft Windows, you may not be able to see the Microsoft Office 2000 shortcut icons.

RESOLUTION

To resolve this problem, use one of the following methods.

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

Method 1- Use Microsoft Office 2000 Maintenance Mode to restore the shortcut

  1. Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.
  2. In the Currently installed programs list, click Microsoft Office 2000, and then click Change/Remove.
  3. In the Microsoft Office 2000 Maintenance Mode window, click Repair Office, and then click Next.
  4. In the Reinstall/Repair Microsoft Office 2000 window, click Repair errors in my Office installation, and then click to select the Restore my shortcuts check box.
  5. Click Finish.
  6. Click OK to complete the setup.

Method 2- Use the Office 2000 Detect and Repair option to restore the shortcut

  1. Start Office 2000.
  2. On the Help menu, click Detect and Repair.
  3. Click OK to complete the setup.

Method 3- Manually create a new shortcut

  1. In Microsoft Windows Explorer, locate, and then expand the following folder:
    C:\Documents and Settings\All Users\Start Menu\Programs
  2. In the right pane, right-click an empty area, point to New, and then click Shortcut.
  3. Click Browse.
  4. In the Browse For Folder dialog box, point to the C:\Program Files\Microsoft Office\Office folder, and then click the Office program executable file that you want to create the shortcut for. For example, if you are creating the shortcut for Microsoft Word, click WINWORD.EXE.
  5. Click OK, and then click Next.
  6. In the Type a name for this shortcut box, for example, type Microsoft Word, and then click Finish.

REFERENCES

For additional information about how to repair a Microsoft Office 2000 installation, click the following article numbers to view the articles in the Microsoft Knowledge Base:
264625 OFF2000: How to install or repair Microsoft Office 2000
259136 WD2000: "Install on First Use" and "Detect and Repair" request Works 2000 Suite CD-ROM

Properties

Article ID: 839370 - Last Review: August 24, 2006 - Revision: 1.4
APPLIES TO
  • Microsoft Office 2000 Premium Edition
  • Microsoft Office 2000 Professional Edition
  • Microsoft Office 2000 Small Business
  • Microsoft Office 2000 Standard Edition
  • Microsoft Office 2000 Developer Edition
Keywords: 
kbprb KB839370

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