Description of the Windows Error Reporting tool (Dw20.exe)

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Article ID: 841477 - View products that this article applies to.
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INTRODUCTION

The Windows Error Reporting tool, Dw20.exe, collects information automatically whenever an Office program stops responding. With this tool, you can send a report directly to Microsoft. Microsoft uses the data to address problems and enhance future program versions . This article describes how edit the registry to disable the Application Error Reporting tool.

MORE INFORMATION

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows


To disable the Application Error Reporting tool, add a DWReportee value of 1 to following registry keys:
HKEY_CURRENT_USER\Software\Policies\Microsoft\PCHealth\ErrorReporting\DW

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\PCHealth\ErrorReporting\DW

HKEY_CURRENT_USER\Software\Microsoft\PCHealth\ErrorReporting\DW

HKEY_LOCAL_MACHINE\Software\Microsoft\PCHealth\ErrorReporting\DW
For more information about the Office Application Error Reporting tool, click the following article number to view the article in the Microsoft Knowledge Base:
325075 How to disable error reporting by the Application Error Reporting tool
For additional information about Microsoft Office-related registry keys and the Application Error Reporting tool, visit the following Microsoft Web site:
http://office.microsoft.com/en-us/assistance/HA011402421033.aspx

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Article ID: 841477 - Last Review: November 1, 2006 - Revision: 2.4
APPLIES TO
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows 2000 Service Pack 4
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Datacenter Server
  • Microsoft Windows NT 4.0 Service Pack 6a
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Home Edition
Keywords: 
kbprb kbinfo KB841477

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