Article ID: 843509 - Last Review: September 27, 2011 - Revision: 7.0

Resources for troubleshooting issues in Windows Media Player

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INTRODUCTION

This article lists resources that you can use to troubleshoot issues with Microsoft Windows Media Player 11 for Windows Vista, Windows Media Player 11 for Windows XP, Windows Media Player 10, and earlier versions of Windows Media Player.

MORE INFORMATION

To make sure that you have the latest information, we recommend that you visit one of the following Microsoft Web sites.

For Windows Media Player 11 for Windows Vista

For information about how to troubleshoot Windows Media Player 11 for Windows Vista issues, visit the following Microsoft Web site:
http://www.microsoft.com/windows/windowsmedia/player/windowsvista/troubleshooting.aspx (http://www.microsoft.com/windows/windowsmedia/player/windowsvista/troubleshooting.aspx)

For Windows Media Player 11 for Windows XP

For information about how to troubleshoot Windows Media Player 11 for Windows XP issues, visit the following Microsoft Web site:
http://www.microsoft.com/windows/windowsmedia/player/11/troubleshooting.aspx (http://www.microsoft.com/windows/windowsmedia/player/11/troubleshooting.aspx)

For Windows Media Player 10

For information about how to troubleshoot Windows Media Player 10 issues, visit the following Microsoft Web site:
http://www.microsoft.com/windows/windowsmedia/player/10/troubleshooting.aspx (http://www.microsoft.com/windows/windowsmedia/player/10/troubleshooting.aspx)

For earlier versions of Windows Media Player

For information about how to troubleshoot issues with earlier versions of Windows Media Player, visit the following Microsoft Web site:
http://www.microsoft.com/windows/windowsmedia/player/previousversions.aspx (http://www.microsoft.com/windows/windowsmedia/player/previousversions.aspx)
APPLIES TO
  • Microsoft Windows Media Player 9 Series
  • Windows Media Player 10
  • Windows Media Player 11
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Keywords: 
kbresolve kbtshoot kbfaq kbinfo kbprb KB843509