Article ID: 884564 - View products that this article applies to.
When you first start your computer, and Microsoft Windows XP Out of Box Experience (OOBE) finishes, and then you open Disk Management, you may receive either of the following error messages:
The RPC server is unavailable.
Additionally, the following error may be logged in the application log in Event Viewer:
You do not have access rights to Logical Disk Manager on computer name
Event ID: 10009
This problem occurs because of a mismatch in the computer name and the name that the RPC service expects. This mismatch may occur if the computer name is changed by using one of the following methods:
To work around this problem, restart the computer at least one time after the Windows XP Out of Box Experience has completed, and before you open Disk Management.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.Microsoft is researching this problem and will post more information in this article when the information becomes available.
Article ID: 884564 - Last Review: May 22, 2013 - Revision: 3.0