How to disable Business Contact Manager in Outlook with Business Contact Manager

This article describes how to disable Business Contact Manager in Microsoft Office Outlook 2007 with Business Contact Manager and in Microsoft Office Outlook 2003 with Business Contact Manager.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

You can use the Add or Remove Programs item in Control Panel to remove Business Contact Manager. However, if you want to disable Business Contact Manager without removing Business Contact Manager, follow these steps:

1. Quit Outlook.
2. Click Start, click Run, type regedit, and then click OK.
3. Locate and then click the following registry subkey:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.Connect.1
4. Right-click LoadBehavior, and then click Modify.
5. In the Value data box, type 1, and then click OK.
6. Quit Registry Editor.
7. Start Outlook.

To enable Business Contact Manager after you have disabled Business Contact Manager, follow these steps:

1. Quit Outlook.
2. Click Start, click Run, type regedit, and then click OK.
3. Locate and then click following registry subkey:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.Connect.1
4. Right-click LoadBehavior, and then click Modify.
5. In the Value data box, type 3, and then click OK.
6. Quit Registry Editor.
7. Start Outlook.

For more information about how to install Business Contact Manager, visit the following Microsoft Web sites:

• Outlook 2007
  http://office.microsoft.com/en-us/outlook/HA101249971033.aspx (http://office.microsoft.com/en-us/outlook/HA101249971033.aspx)
• Outlook 2003
  http://office.microsoft.com/en-us/outlook/HP010729101033.aspx (http://office.microsoft.com/en-us/outlook/HP010729101033.aspx)