Article ID: 903094 - View products that this article applies to.
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INTRODUCTION

This article describes how to disable Business Contact Manager in Microsoft Office Outlook 2007 with Business Contact Manager and in Microsoft Office Outlook 2003 with Business Contact Manager.

More information

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows


You can use the Add or Remove Programs item in Control Panel to remove Business Contact Manager. However, if you want to have us enable or disable Business Contact Manager without removing Business Contact Manager for you, go to the "Fix it for me" section. If you prefer to fix this problem yourself, go to the "Let me fix it myself" section.

Fix it for me

To fix this problem automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
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Disable Business Contact Manager
Microsoft Fix it 50699
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Enable Business Contact Manager
Microsoft Fix it 50700
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Notes
  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
  • If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.

Then, go to the "Did this fix the problem?" section.

Let me fix it myself

To disable Business Contact Manager without removing Business Contact Manager, follow these steps:
  1. Quit Outlook.
  2. Click Start, click Run, type regedit, and then click OK.
  3. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.Connect.1
  4. Right-click LoadBehavior, and then click Modify.
  5. In the Value data box, type 1, and then click OK.
  6. Quit Registry Editor.
  7. Start Outlook.
To enable Business Contact Manager after you have disabled Business Contact Manager, follow these steps:
  1. Quit Outlook.
  2. Click Start, click Run, type regedit, and then click OK.
  3. Locate and then click following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.Connect.1
  4. Right-click LoadBehavior, and then click Modify.
  5. In the Value data box, type 3, and then click OK.
  6. Quit Registry Editor.
  7. Start Outlook.

References

For more information about how to install Business Contact Manager, visit the following Microsoft Web sites:

Did this fix the problem?

  • Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.
  • We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me" blog or send us an email message.

Properties

Article ID: 903094 - Last Review: September 4, 2013 - Revision: 5.0
Applies to
  • Microsoft Office Outlook 2007 with Business Contact Manager
  • Microsoft Office Outlook 2003 with Business Contact Manager
Keywords: 
kbaddin kbhowto kbfixme kbmsifixme KB903094

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