Article ID: 917499 - Last Review: January 9, 2007 - Revision: 1.5

Error message when you try to install the Windows Genuine Advantage (WGA) Validation Tool from the Windows Update Web site: "0x80070005"

View products that this article applies to.

System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.

Expand all | Collapse all

SYMPTOMS

When you try to install the Windows Genuine Advantage (WGA) Validation Tool to validate Microsoft Windows XP or Microsoft Windows 2000 Professional, you cannot validate successfully. Additionally, you receive the following error message:

0x80070005

Back to the top

CAUSE

This problem occurs because the appropriate permissions are not detected.

Back to the top

RESOLUTION

To resolve this problem, visit the following Microsoft Web site to download and install the WGA Diagnostic Tool:

http://go.microsoft.com/fwlink/?linkid=52012 (http://go.microsoft.com/fwlink/?linkid=52012)

For more information about permissions problems that may occur when you try to run Windows Update, click the following article number to view the article in the Microsoft Knowledge Base:

910338 (http://support.microsoft.com/kb/910338/ ) Error message when you visit the Windows Update Web site or the Microsoft Update Web site: "0x800A0046"

Back to the top