Article ID: 925756 - Last Review: October 15, 2007 - Revision: 1.5

The "Word 97-2003 & 6.0/95 - RTF (*.doc)" file converter is missing in Word 2007

View products that this article applies to.

System TipThis article applies to a different operating system than the one you are using. Article content that may not be relevant to you is disabled.

Expand all | Collapse all

SYMPTOMS

You try to save a document in the Word 97-2003 & 6.0/95 - RTF (*.doc) file format in Microsoft Office Word 2007. However, the file converter is missing in the Save as type box of the Save or Save As dialog box.

You may have used the Word 97-2003 & 6.0/95 - RTF (*.doc) file converter to save documents in earlier versions of Microsoft Word so that the documents could be opened in Microsoft Word 6.0 or in Microsoft Word 97.

Back to the top

CAUSE

This issue occurs because the Word 97-2003 & 6.0/95 - RTF (*.doc) file converter is not installed by Word 2007.

Note The file name of the file converter is Wrd6er32.cnv.

Back to the top

RESOLUTION

To resolve this issue, perform one of the following actions:

Save the document in the Rich Text Format (*.rtf) file format.
Install the Microsoft Office File Converter Pack. When you install the converter pack, the Word 97-2003 & 6.0/95 - RTF (*.doc) file converter is installed.

To obtain the Office File Converter Pack, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=cf196df0-70e5-4595-8a98-370278f40c57 (http://www.microsoft.com/downloads/details.aspx?FamilyID=cf196df0-70e5-4595-8a98-370278f40c57)

Back to the top

MORE INFORMATION

For more information about the Office File Converter Pack, click the following article number to view the article in the Microsoft Knowledge Base:

212265 (http://support.microsoft.com/kb/212265/ ) Additional text converters and image filters are available in the Microsoft Office File Converter Pack

Back to the top