Article ID: 931697 - Last Review: July 15, 2009 - Revision: 3.0 When I try to upgrade an earlier version of Windows to Windows Vista, I receive an error message: "Windows could not update the computer's boot configuration"On This PageProblem descriptionWhen you try to upgrade an earlier version of a Microsoft Windows operating system to Windows Vista, you receive the following error message: Windows could not update the computer's boot configuration. Installation cannot proceed. <date> <time>, Info [0x060216] IBS CallBack_MungeBootIni:Failed to modify boot entries GLE = 50 ERROR_NOT_SUPPORTED This article helps you fix this problem. To have us fix this problem for you, go to the "Fix it for me" section. If you’d rather fix this problem yourself, go to the "Let me fix it myself" section. Fix it for meTo fix this problem automatically, click the
Fix this problem
link. Then click
Run
in the
File Download
dialog box, and follow the steps in this wizard.
Note This wizard may be in English only; however, the automatic fix also works for other language versions of Windows. Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or a CD so that you can run it on the computer that has the problem. Now go to the "Did this fix the problem?" section. Let me fix it myselfTo fix this problem, you must change the registry. To do this, go to the "To change the registry" section. If for some reason you cannot change the registry, go to the "To work around the problem" section. To change the registryImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:322756
(http://support.microsoft.com/kb/322756/
)
How to back up and restore the registry in Windows This problem may occur if the UpperFilters registry entry has become corrupted or if it is set to a blank value. Certain programs that may be installed on the computer may have changed this registry entry. This registry entry is located in the following location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318} This registry entry has the following values: Value name: UpperFilters To resolve this problem, restore the default value for the UpperFilters registry entry, and then restart the computer. To do this, follow these steps:Value type: REG_MULTI_SZ Value data: PartMgr (default)
To work around the problemTo work around this problem, use the Windows Vista DVD to start the computer, and then perform a new installation of Windows Vista.Did this fix the problem?Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can contact support
(http://support.microsoft.com/contactus)
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