How to remove and reinstall Windows Live Services| Article ID | : | 938275 | | Last Review | : | December 5, 2007 | | Revision | : | 3.1 |
IntroductionThis article describes how to remove and reinstall Windows Live Services. MORE INFORMATIONTo remove and reinstall Windows Live Services, follow these steps: | 1. | Verify that you are logged on as a user who has administrator credentials. Then, use the appropriate method:| • | For Windows Vista
Click Start , type windows explorer in the Start Search box, and then press ENTER. | | • | For Windows XP
Right-click Start, and then click Explore. |
| | 2. |
In the navigation pane, scroll down to the Computer folder (Windows Vista), or to the My Computer folder (Windows XP). | | 3. | Right-click the Computer folder or the My Computer folder, and then click Manage.
Note If you are a Windows Vista user, select Continue when you are prompted by the User Account Control. | | 4. | In the left panel, expand Local Users and Groups folder, and then select Groups. | | 5. | In the details pane, right-click Administrators, and then select Properties. | | 6. | Examine the Member list for your user name, and then take the appropriate action:| • | If your user name is not in the Member list, close all the applications, save the data, and then log off. Then, log on as a user who has administrator user rights. | | • | If your user name is in the Member list, go to step 7. |
| | 7. | Make sure that the following applications are closed.| • | Microsoft Office Outlook | | • | Windows Live Messenger | | • | Windows Live Mail | | • | Windows Live Writer | | • |
Windows Live Photo Gallery | | • | Windows Live OneCare Family Safety Settings | | • | Windows Live Toolbar |
| | 8. | To remove the desired Windows Live Services that are installed on the computer, follow these steps:
| • | For Windows Vista| a. | Click Start, type programs and features in the Start Search box, and then press ENTER. | | b. | In the list of programs, select the name of the desired Windows Live Service that you want to remove, and then click Uninstall. | | c. | If you are prompted to confirm that you want to remove the program, click Yes. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
| | d. | Repeat steps b and c for each Windows Live Service that you want to remove. | | e. | Shut down and then start the computer. |
| | • | For Windows XP| a. | Click Start, click Run, type control appwiz.cpl, and then click OK. | | b. | In Add or Remove Programs, click the name of the desired Windows Live Service that you want to remove, and then click Remove. | | c. | If you are prompted to confirm that you want to remove the program, click Yes. | | d. | Repeat steps b and c for each Windows Live Service that you want to remove. | | e. | Shut down and then start the computer. |
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| | 9. | Reinstall the release version of Windows Live Services. To do this, follow these steps:| a. | Visit the following Microsoft Web site: | | b. | Click to select the check boxes for the Windows Live Services that you want to install, and then click Install. |
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APPLIES TO| • | Windows Live Messenger | | • | Windows Live Mail | | • | Windows Live OneCare Family Safety | | • | Windows Live Photo Gallery | | • | Live Search | | • | Windows Live Writer |
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