How to remove and reinstall Windows Live Services

View products that this article applies to.

Expand all | Collapse all

Introduction

This article describes how to remove and reinstall Windows Live Services.

MORE INFORMATION

To remove and reinstall Windows Live Services, follow these steps:

Verify that you are logged on as a user who has administrator credentials. Then, use the appropriate method:
- For Windows Vista
  
  Click Start
  Collapse this imageExpand this image
  , type windows explorer in the Start Search box, and then press ENTER.
- For Windows XP
  
  Right-click Start, and then click Explore.
In the navigation pane, scroll down to the Computer folder (Windows Vista), or to the My Computer folder (Windows XP).
Right-click the Computer folder or the My Computer folder, and then click Manage.
Note If you are a Windows Vista user, select Continue when you are prompted by the User Account Control.
In the left panel, expand Local Users and Groups folder, and then select Groups.
In the details pane, right-click Administrators, and then select Properties.
Examine the Member list for your user name, and then take the appropriate action:
- If your user name is not in the Member list, close all the applications, save the data, and then log off. Then, log on as a user who has administrator user rights.
- If your user name is in the Member list, go to step 7.
Make sure that the following applications are closed.
- Microsoft Office Outlook
- Windows Live Messenger
- Windows Live Mail
- Windows Live Writer
- Windows Live Photo Gallery
- Windows Live Family Safety Settings
- Windows Live Toolbar
To remove the desired Windows Live Services that are installed on the computer, follow these steps:
- For Windows Vista
  1. Click Start
    Collapse this imageExpand this image
    , type programs and features in the Start Search box, and then press ENTER.
  2. In the list of programs, select the name of the desired Windows Live Service that you want to remove, and then click Uninstall.
  3. If you are prompted to confirm that you want to remove the program, click Yes. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
  4. Repeat steps b and c for each Windows Live Service that you want to remove.
  5. Shut down and then start the computer.
- For Windows XP
  1. Click Start, click Run, type control appwiz.cpl, and then click OK.
  2. In Add or Remove Programs, click the name of the desired Windows Live Service that you want to remove, and then click Remove.
  3. If you are prompted to confirm that you want to remove the program, click Yes.
  4. Repeat steps b and c for each Windows Live Service that you want to remove.
  5. Shut down and then start the computer.
Reinstall the release version of Windows Live Services. To do this, follow these steps:
1. Visit the following Microsoft Web site:
  http://get.live.com/wl/config_all?CID=Wave2_Home-Button (http://get.live.com/wl/config_all?CID=Wave2_Home-Button)
2. Click to select the check boxes for the Windows Live Services that you want to install, and then click Install.