Applies ToWindows Server 2008 Datacenter without Hyper-V Windows Server 2008 Enterprise without Hyper-V Windows Server 2008 Standard without Hyper-V Windows Server 2008 Datacenter Windows Server 2008 Enterprise Windows Server 2008 Standard Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Standard Windows Server 2008 R2 Datacenter Windows Server 2008 R2 for Itanium-Based Systems Windows Server 2008 R2 Foundation Windows Server 2008 R2 Web Edition Windows Vista Home Basic 64-bit Edition Windows Vista Home Premium 64-bit Edition Windows Vista Business 64-bit Edition Windows Vista Enterprise 64-bit Edition Windows Vista Ultimate 64-bit Edition Windows Vista Starter Windows Vista Home Basic Windows Vista Home Premium Windows Vista Business Windows Vista Enterprise Windows Vista Ultimate Windows 7 Enterprise Windows 7 Home Basic Windows 7 Home Premium Windows 7 Professional Windows 7 Starter Windows 7 Ultimate

Symptoms

You install Windows 7, Windows Vista, Windows Server 2008 R2, or Windows Server 2008. An event that resembles the following is logged unexpectedly in the Application log or when the computer restarts.On a Windows Vista-based computer:

Event Type: Error Event Source: ESENTEvent ID: 215Description: WinMail (3924) WindowsMail0: The backup has been stopped because it was halted by the client or the connection with the client failed.

On a Windows 7-based computer:

Event Type: Error Event Source: ESENTEvent ID: 215Task Category: Logging/RecoveryDescription: WinMail (2388) WindowsMail0: The backup has been stopped because it was halted by the client or the connection with the client failed.

Resolution

You can safely ignore this event. No problem occurs with Windows Mail.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.