Select the product you need help with

As the meeting organizer, you cannot accept a meeting request in Outlook 2007 if you used a public Calendar for the meeting that you created

Article ID: 940403 - View products that this article applies to.

Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756

(http://support.microsoft.com/kb/322756/ )

How to back up and restore the registry in Windows XP and Windows Vista

Expand all | Collapse all

SYMPTOMS

As the meeting organizer, you create a new meeting request under a public Calendar folder, and you send the request to a distribution list. Additionally, your e-mail account is a member of this distribution list.

When you receive the meeting request, you cannot click Accept, Tentative, or Decline because those buttons are unavailable. If you click Scheduling Assistant in the meeting request to verify your availability, your "free/busy" information is not updated.

Back to the top | Give Feedback

RESOLUTION

How to obtain the hotfix

This issue is fixed in the Outlook 2007 post-Service Pack 1 Hotfix Package that is dated January 28, 2008. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

941275

(http://support.microsoft.com/kb/941275/ )

Description of Outlook 2007 post-Service Pack 1 hotfix package: January 28, 2008

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To enable this hotfix, follow these steps:

Click Start, click Run, type regedit, and then click OK.
Locate and then click the following key in the registry:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Options\Calendar
On the Edit menu, point to New, and then click DWORD Value.
Type ExtractOrganizedMeetings, and then press ENTER.
On the Edit menu, click Modify.
Type 1, and then click OK.
Exit Registry Editor.