Article ID: 943706 - View products that this article applies to.
You experience the following problems that are related to the OpsMgr SDK Service in Microsoft System Center Operations Manager 2007.
Problem 1The MonitoringHost.exe process on the Systems Center Operations Manager 2007 root management server may consume more than 2 gigabytes (GB) of memory. You can see this symptom in Task Manager.
Problem 2A management pack in Systems Center Operations Manager 2007 converts OpsMgr SDK Service events to alerts. However, when you re-import the management pack, the events that have already been processed are processed again.
Problem 1 occurs because the OpsMgr SDK Service data source module does not limit the number of data items that are processed at a time. The data source module tries to read all pending data items from the database and to process the data items in a batch. The MonitoringHost.exe process may stop unexpectedly in response to an unhandled exception if too many data items have to be processed.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Hotfix installation instructionsApply this hotfix to every server that hosts the following server role:
Note You can run this file in Windows Explorer or at a command prompt. The hotfix installation process restarts the OpsMgr Health service.
The agent computers are updated automatically. However, you must approve the update in the "Pending Management" folder. To do this, follow these steps:
PrerequisitesNo prerequisites are required.
Restart requirementYou do not have to restart the computer after you apply this hotfix.
Hotfix replacement informationThis hotfix does not replace any other hotfixes.
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
System Center Operations Manager 2007, x86-based versions
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System Center Operations Manager 2007, x64-based versions
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/LN/ )Description of the standard terminology that is used to describe Microsoft software updates