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Article ID: 944114 - Last Review: December 5, 2007 - Revision: 1.4

You receive an error message when you access a Web site through ISA Server 2004 that has the Compression Filter Web filter enabled

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SYMPTOMS

Consider the following scenario:
  • You access a Web site that is published in Microsoft Internet Security and Acceleration (ISA) Server 2004. Or, you access a Web site by using ISA Server 2004 as the Web proxy.
  • The Compression Filter Web filter is enabled in ISA Server 2004.
  • The Web site sends an HTTP/0.9 response to the client.
In this scenario, you receive one of the following error messages.

Error message 1
HTTP/1.1 502 Proxy Error (The specified network name is no longer available.)
Error message 2
Error Code 64: Host not available
Background: The gateway or proxy server lost connection to the Web server.

CAUSE

An HTTP/0.9 response has only a body, but no headers. The Web site closes the connection to indicate the end of a response.

However, the Compression Filter Web filter in ISA Server expects an HTTP/1.0 or HTTP/1.1 response. The Compression Filter Web filter does not recognize an HTTP/0.9 response. Therefore, the Compression Filter Web filter assumes that the connection is lost or reset before the Web site can send all the HTTP response headers.

RESOLUTION

To resolve this problem, follow these steps:
  1. Apply the hotfix package that is described in the following Microsoft Knowledge Base article:
    945043  (http://support.microsoft.com/kb/945043/ ) Description of the ISA Server 2004 hotfix package: November 12, 2007
  2. Start Notepad.
  3. Copy the following code, and then paste it into Notepad.
    Const SE_VPS_GUID = "{143F5698-103B-12D4-FF34-1F34767DEabc}"
    Const SE_VPS_NAME = "EnableHotfix944114"
    Const SE_VPS_VALUE = true
    
    Sub SetValue()
    
        ' Create the root object.
        Dim root  ' The FPCLib.FPC root object
        Set root = CreateObject("FPC.Root")
    
        'Declare the other required objects.
        Dim array       ' An FPCArray object
        Dim VendorSets  ' An FPCVendorParametersSets collection
        Dim VendorSet   ' An FPCVendorParametersSet object
    
        ' Get references to the array object
        ' and to the network rules collection.
        Set array = root.GetContainingArray
        Set VendorSets = array.VendorParametersSets
    
        On Error Resume Next
        Set VendorSet = VendorSets.Item( SE_VPS_GUID )
    
        If Err.Number <> 0 Then
            Err.Clear
    
            ' Add the item.
            Set VendorSet = VendorSets.Add( SE_VPS_GUID )
            CheckError
            WScript.Echo "New VendorSet added... " & VendorSet.Name
    
        Else
            WScript.Echo "Existing VendorSet found... value- " &  VendorSet.Value(SE_VPS_NAME)
        End If
    
        if VendorSet.Value(SE_VPS_NAME) <> SE_VPS_VALUE Then
    
            Err.Clear
            VendorSet.Value(SE_VPS_NAME) = SE_VPS_VALUE
    
            If Err.Number <> 0 Then
                CheckError
            Else
                VendorSets.Save false, true
                CheckError
    
                If Err.Number = 0 Then
                    WScript.Echo "Done with " & SE_VPS_NAME & ", saved!"
                End If
            End If
        Else
            WScript.Echo "Done with " & SE_VPS_NAME & ", no change!"
        End If
    
    End Sub
    
    Sub CheckError()
    
        If Err.Number <> 0 Then
            WScript.Echo "An error occurred: 0x" & Hex(Err.Number) & " " & Err.Description
            Err.Clear
        End If
    
    End Sub
    
    SetValue
    
  4. Save the file as a Microsoft Visual Basic script file by using the .vbs file name extension. For example, use the following name to save the file:
    EnableHotfix944114.vbs
  5. At a command prompt, change to the location where you saved the file in step 4, and then run the following command:
    cscript EnableHotfix944114.vbs
Note To revert to the default setting, edit the script by changing "Const SE_VPS_VALUE = true" to "Const SE_VPS_VALUE = false." Save the script, and then run it again.

WORKAROUND

To work around this problem, disable the Compression Filter Web filter in ISA Server.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Microsoft Internet Security and Acceleration Server 2004 Enterprise Edition
  • Microsoft Internet Security and Acceleration Server 2004 Standard Edition
Keywords: 
kbqfe kbexpertiseinter KB944114

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