Error message when you browse a web server that has Internet Explorer installed: "ASP 0177:8000ffff"

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Article ID: 945701 - View products that this article applies to.
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SYMPTOMS

On a Windows-based server that is running Windows Internet Explorer, you install an Internet Explorer cumulative security update that is greater than MS07-045 (KB937143). In this case, when you use any web browser to browse that server, you receive the following error message:
Server object error 'ASP 0177 : 8000ffff'
Server.CreateObject Failed
<FileName>.asp, line <LineNumber>
8000ffff
This problem occurs if a website that you browse is an Active Server Pages (ASP) page that calls a .NET-managed component.

Note This .NET-managed component uses .NET interop functionality.

RESOLUTION

Security update information

The hotfix that is described in this article is included in security update 950759 (MS08-031).

Note The general distribution release (GDR) update version does not resolve this problem.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
950759 MS08-031: Cumulative security update for Internet Explorer
For more information about how to install hotfixes, click the following article number to view the article in the Microsoft Knowledge Base:
897225 How to install hotfixes that are included in cumulative security updates for Internet Explorer
Note The registry key that is mentioned in the "More information" section must be added to enable this hotfix.

Hotfix information for Windows XP

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Windows XP Service Pack 2 (SP2) installed.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Urlmon.dll7.0.6000.207331,162,75207-Dec-200705:53x86

Hotfix information for Windows Server 2003

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

To apply this hotfix, you must have Windows Server 2003 Service Pack 2 installed.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Urlmon.dll7.0.6000.207331,162,75206-Dec-200719:32x86

Hotfix information for Windows Vista

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Vista service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Update.mumNot Applicable2,03105-Dec-200712:47Not Applicable
X86_395ee482d2c34d4bc21bf30dc6c83930_31bf3856ad364e35_6.0.6000.20733_none_6a8300a61a7b767b.manifestNot Applicable72405-Dec-200712:47Not Applicable
X86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_6.0.6000.20733_none_b369071af2d69a04.manifestNot Applicable283,49205-Dec-200712:47Not Applicable
Urlmon.dll7.0.6000.207331,162,75205-Dec-200704:09x86

Hotfix information for Windows Server 2008

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2008 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2008, x86 based version

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Urlmon.dll7.0.6001.222461,166,84819-Aug-200803:30x86

Windows Server 2008, x64 based version

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Urlmon.dll7.0.6001.222461,419,26419-Aug-200804:46x64

Windows Server 2008, ia64 based version

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Urlmon.dll7.0.6001.222462,600,96019-Aug-200804:44IA-64

MORE INFORMATION

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To have us enable the hotfix for you, go to the "Fix it for me" section. If you prefer to enable the hotfix yourself, go to the "Let me fix it myself" section.

Fix it for me



To enable the hotfix automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.


Fix this problem
Microsoft Fix it 50843


Notes
  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
  • If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.

Then, go to the "Did this fix the problem?" section.



Let me fix it myself

After you apply this hotfix, follow these steps to enable the changes that the hotfix makes.

Note This hotfix is already included in Internet Explorer 8 and in Internet Explorer 9. However, registry key FEATURE_IGNORE_ZONES_INITIALIZATION_FAILURE_KB945701 still has to be enabled to enable the changes that this hotfix makes.
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click one of the following registry subkeys, depending on the version of Windows that is running on your computer. If your computer is running a 32-bit version of Windows, click the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_IGNORE_ZONES_INITIALIZATION_FAILURE_KB945701

    Programs that are 32-bit and run on a 64-bit version of Windows operate in WOW64 mode. These programs access registry keys and values that are stored in a different registry subkey. If you are running 32-bit programs on a 64-bit version of Windows, click the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_IGNORE_ZONES_INITIALIZATION_FAILURE_KB945701

    Note If the FEATURE_IGNORE_ZONES_INITIALIZATION_FAILURE_KB945701 subkey does not exist, you must manually create it.
  3. Right-click FEATURE_IGNORE_ZONES_INITIALIZATION_FAILURE_KB945701, point to New, and then click DWORD Value.
  4. Type w3wp.exe to name the new registry entry, and then press ENTER.
  5. Right-click w3wp.exe, and then click Modify.
  6. In the Value data box, type 1, and then click OK.
  7. Exit Registry Editor.
Note You must apply this hotfix on the web server that is running Internet Information Services (IIS).

The hotfix that is described in this article is included in security update 950759 (MS08-031).

Note The general distribution release (GDR) update version does not resolve this problem.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
950759 MS08-031: Cumulative security update for Internet Explorer
For more information about how to install hotfixes, click the following article number to view the article in the Microsoft Knowledge Base:
897225 How to install hotfixes that are included in cumulative security updates for Internet Explorer

Did this fix the problem?

  • Check whether the problem is fixed. If the problem is fixed, you are finished with this section. If the problem is not fixed, you can contact support.
  • We would appreciate your feedback. To provide feedback or to report any issues with this solution, please leave a comment on the "Fix it for me" blog or send us an email message.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 945701 - Last Review: March 21, 2012 - Revision: 9.0
APPLIES TO
  • Windows Internet Explorer 9
  • Windows Internet Explorer 8
  • Windows Internet Explorer 7
Keywords: 
kbautohotfix kbexpertisebeginner kbqfe kbfix kbbug kbfixme kbmsifixme KB945701

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