Article ID: 948247 - View products that this article applies to.
Sometimes, a new program can make your computer behave unpredictably, and uninstalling the program does not help. Windows XP has a feature known as System Restore that can help. You can use System Restore to select a time when your computer is working as you want. This is known as a system restore point. Then, if something goes wrong with your computer, you can use the system restore point to restore your computer back to when it was working. When you restore your computer, you will not lose any recent work, such as documents and e-mail. This article describes a brief step-by-step method that is easy to follow for setting up a system restore point in Windows XP.
The following self-help steps are for beginning computer users.
Setting a restore point lets you select a point in time when your computer is working as you want. Then, you can use the restore point to undo any unwanted changes to your computer in the future.
This method is rated: Easy.
To set up a restore point, follow these steps:
Restore point verificationTo view the restore point, repeat step 2. Then, in the Welcome to System Restore page of the System Restore Wizard, select Restore my computer to an earlier time, and then click Next. Then select the date when the restore point was created from the calendar on the Select a Restore Point page. All the restore points that were created on the selected date are listed by name in the list box on the right side of the calendar.
If this method workedIf the system restore point is created, you are finished!
If this method did not workIf the system restore point was not created, unfortunately this content is unable to help you any further. So, your next step is to try advanced troubleshooting. If you must use advanced troubleshooting and if you are not an advanced user, you might want to ask someone for help, or you might want to contact Support
If you are not comfortable with advanced troubleshooting, you might want to contact support for Windows XP. For information about how to contact support, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/For more information about advanced system restore point troubleshooting, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/295299/ )How to use the System Restore Utility with Windows Management Instrumentation in Windows XP
(http://support.microsoft.com/kb/307545/ )How to recover from a corrupted registry that prevents Windows XP from starting
To create a restore point, the System Restore feature must be turned on. By default, System Restore is turned on in Windows XP. System Restore can be turned off in Windows XP Professional only.
To turn on System Restore, follow these steps:
Article ID: 948247 - Last Review: February 6, 2008 - Revision: 1.3
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