Q: Do you have to call a Microsoft Product Activation Center to active a Microsoft product??

A: You do not have to call a Microsoft Product Activation Center to activate a Microsoft product. The Product Activation Wizard in the product can guide you through the activation process online. However, if you do not have an Internet connection, or if you experience an error, you may have to call a Microsoft Product Activation Center to activate the product.

Q: Do you have to locate the correct telephone number to call?

A: There are multiple Product Activation Centers worldwide. The correct telephone number is based on the product and your location. This article describes how to find use the built in product activation features to find a telephone number for a Product Activation Center.

Q: Is there a separate Activation Phone Number for Volume Licensing Products?

A: Yes, Microsoft Volume Licensing provides a separate activation experience. If you have used a Volume License or need more information about the activation telephone numbers for Volume Licensing products, see the following Microsoft website: Microsoft Volume Licensing Activation Centers Worldwide Telephone Numbers.

Resolution

Select the product that you are trying to activate from the drop-down menu elect the product that you are trying to activate from the drop-down menu Select Product Version: then follow the steps below that apply for your product, whether it is an operating system or a program.

Windows 8.1 and Windows 8

To start the Product Activation Wizard, follow these steps:

  1. At the Start screen, swipe in from the right side, or hover your mouse in the upper-right corner of the screen to display the charms menu.
  2. Tap or click the Settings charm.
  3. Tap or click Change PC Settings.
  4. Tap or click Activate Windows.
  5. If your computer is not activated, PC Settings provides instructions that are customized to your activation error. If telephone support can provide help resolve your error, tap or click the appropriate link, that may resemble one of the following:
    • Activate
    • Activate by phone
    • Contact customer support for help
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    A screenshot for Windows Activation Wizard.

Windows 7

To start the Product Activation Wizard, follow these steps:
  1. Click Start
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    Start
    .
  2. Right-click Computer.
  3. Select Properties.
  4. At the bottom of the window, click Activate Windows now.
In the Product Activation Wizard, follow these steps:
  1. Click Use the automated phone system to activate.
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  2. Click the drop-down menu, select the location that is nearest to you, and then click Next.
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  3. The Product Activation Center telephone number is displayed under Step 1.
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For more information about how to activate Windows 7, see Activate Windows 7 on this computer.

Windows Vista

To start the Product Activation Wizard, follow these steps:
  1. Click Start
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    Start
    .
  2. Right-click Computer.
  3. Select Properties.
  4. At the bottom of the window, click Activate Windows.
In the Product Activation Wizard, follow these steps:
  1. Click Use the automated phone system to activate.
  2. Click the drop-down menu, select the location that is nearest to you, and then click Next.
  3. The Product Activation Center telephone number is displayed at the top of the window.
For more information about how to activate Windows Vista, see Activate Windows Vista on this computer.

Windows XP

To start the Product Activation Wizard, follow these steps:
  1. Click Start.
  2. Click All Programs, and then click Accessories.
  3. Click System Tools.
  4. Click Activate Windows.
In the Product Activation Wizard, follow these steps:
  1. Click Use the automated phone system to activate.
  2. Click the drop-down menu, select the location that is nearest to you, and then click Next.
  3. The Product Activation Center telephone number is displayed at the top of the window.
For more information about how to activate Windows XP, see Setting up Windows XP.

For more information

Activation telephone numbers for Volume Licensing products

For more information about the activation telephone numbers for Volume Licensing products, see the following Microsoft website:

Microsoft Volume Licensing Activation Centers Worldwide Telephone Numbers

Specific product activation

For more information about how to activate the products that are listed in this article, see the following Microsoft websites.

Note These are the same contact links that are provided in the individual sections for the listed products. These links are also provided here for your convenience.

About this article

Article ID: 950929
Last review: August 11, 2014
Applies to: Customer Service and Support Information, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8, Windows 8 Enterprise, Windows 8 Pro, Windows 7 Enterprise, Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Starter, Windows 7 Ultimate, Windows Vista Business, Windows Vista Business 64-bit Edition, Windows Vista Enterprise, Windows Vista Enterprise 64-bit Edition, Windows Vista Home Basic, Windows Vista Home Basic 64-bit Edition, Windows Vista Home Premium, Windows Vista Home Premium 64-bit Edition, Windows Vista Ultimate, Windows Vista Ultimate 64-bit Edition, Microsoft Windows XP Home Edition, Microsoft Windows XP Professional
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