Support for Windows Vista Service Pack 1 (SP1) ends on July 12, 2011. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows.
Symptoms
You upgrade Windows XP Service Pack 2 (SP2) to Windows Vista or to Windows Vista Service Pack 1 (SP1). However, the following Windows Time Synchronization service (W32Time)-related registry settings are not updated to the default Windows Vista values.
Default registry settings in Windows XP
Registry location |
Value name |
Value type and data |
---|---|---|
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Config |
LargePhaseOffset |
dword:00138800 (Decimal:1280000) |
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Config |
SpikeWatchPeriod |
dword:0000005a (Decimal:90) |
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\TimeProviders\NtpClient |
EventLogFlags |
dword:00000000 (Decimal:0) |
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\TimeProviders\NtpServer |
Enabled |
dword:00000001 (Decimal:1) |
Default registry settings in Windows Vista
Registry location |
Value name |
Value type and data |
---|---|---|
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Config |
LargePhaseOffset |
dword:02faf080 (Decimal:50000000) |
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Config |
SpikeWatchPeriod |
dword:00000384 (Decimal:900) |
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\TimeProviders\NtpClient |
EventLogFlags |
dword:00000001 (Decimal:1) |
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\TimeProviders\NtpServer |
Enabled |
dword:00000000 (Decimal:0) |
This article helps you fix the problem.Fix it for me" section. If you would rather fix this problem yourself, go to the "Let me fix it myself" section.
To have us fix this problem for you, go to the "Fix it for me
To fix this problem automatically, click the Fix this problem link. Then click Run in the File Download dialog box, and follow the steps in this wizard.
Did this fix the problem?" section.
Note This wizard may be in English only; however, the automatic fix also works for other language versions of Windows. Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem. Now go to the "Let me fix it myself
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in WindowsTo manually change these settings to the default Windows Vista values, follow these steps:
-
Click Start, type
regedit in the Start Search box, and then click regedit in the Programs list. If you are prompted for an administrator password or for confirmation, type the password, or click Continue. -
Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Config -
Right-click LargePhaseOffset, and then click Modify.
-
In the Value data box, type
02faf080, and then click OK. -
Right-click SpikeWatchPeriod, and then click Modify.
-
In the Value data box, type
00000384, and then click OK. -
Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\TimeProviders\NtpClient -
Right-click EventLogFlags, and then click
Modify. -
In the Value data box, type
1, and then click OK. -
Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\TimeProviders\NtpServer -
Right-click Enabled, and then click
Modify. -
In the Value data box, type
0, and then click OK. -
Exit Registry Editor.
-
Restart the computer.
Did this fix the problem
Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can contact support.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More information
Value name |
Description |
---|---|
LargePhaseOffset |
Specifies the time offset, in tenths of a microsecond (A tenth of a microsecond is equal to 10 to the power of -7). Times that are larger than or equal to this value are considered suspicious and possibly incorrect. |
SpikeWatchPeriod |
Specifies how long, in seconds, that a suspicious time offset must persist before it is accepted as correct. |
EventLogFlags |
Stores configuration data for the policy setting, Configure Windows NTP Client. |
Enabled |
Indicates whether the NtpServer provider is enabled in the current Time Service. |