How to connect the Bluetooth Notebook Mouse 5000 to a notebook or to a portable computer

The Microsoft Bluetooth Notebook Mouse 5000 does not include its own transceiver. Instead, the mouse relies on the desktop, notebook, or portable computer to have a transceiver built into the computer. How the mouse will connect to the computer by Bluetooth varies depending on how Bluetooth is implemented on the computer. You may have to contact the computer manufacturer to find out how to turn on Bluetooth on the computer and how to add a device to it.

How to make sure that the Bluetooth service is started

1. Open the Microsoft Management Console (MMC) snap-in for Services. To do this, follow these steps.
   
   Windows Vista
   1. Click Start
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      , copy and then paste (or type) the following command in the Start Search box, and then press ENTER:
      services.msc
   2. In the Programs list, click Services.
      
      
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      If you are prompted for an administrator password or for confirmation, type the password, or click Continue.
   Windows XP
   1. Click Start, and then click Run.
   2. Copy and then paste (or type) the following command in the Open box, and then press ENTER:
      services.msc
2. Double-click the Bluetooth Support service.
3. If the Bluetooth Support service is stopped, click Start.
4. On the Startup type list, click Automatic.
5. Click the Log On tab.
6. Click Local System account.
7. Click OK.
8. If you prompted to restart the computer, click Yes.

How to connect the Bluetooth Notebook Mouse 5000 to the computer

1. Press and hold the Connect button on the bottom of the mouse. If your device has a battery indication light, it will blink and alternate between red and green to indicate that the device is discoverable.
2. On the computer, open the Bluetooth software. The Bluetooth software is typically located in Control Panel. For more information about opening the Bluetooth software, see the "How to open the Bluetooth software" section.
3. Click the Devices tab, and then click Add.
4. Follow the instructions that appear on the screen.
   
   If you are prompted for a passkey, select No passkey. Microsoft Bluetooth mouse devices do not require a passkey to connect to the computer.

If you cannot connect to the computer, you must troubleshoot the Bluetooth connection. For more information about how to troubleshoot the Bluetooth connection, click the following article numbers to view the articles in the Microsoft Knowledge Base:

How to open the Bluetooth software

There are several versions of Bluetooth software that help you connect your device to your Bluetooth wireless transceiver. For example, a Toshiba portable computer may use Toshiba Bluetooth software. Windows Vista and Windows XP SP2 both include Microsoft Bluetooth software.

• To open Microsoft Bluetooth software on a Windows Vista-based or Windows XP SP2-based computer, click Bluetooth Devices in Control Panel.
• To open Toshiba Bluetooth on Toshiba portable computers, click Start, point to All Programs, point to Toshiba, point to Bluetooth, and then click Bluetooth Settings.
  
  For more information about Toshiba Bluetooth software, visit the following Toshiba Web site:
  http://www.toshiba.com (http://www.toshiba.com)
• For other portable computer manufacturers, see the documentation that was included with the computer. Or, contact the following computer manufacturers for more information about their Bluetooth software:
  • Hewlett-Packard (HP) computers:
    http://www.hp.com (http://www.hp.com)
  • Dell computers:
    http://www.dell.com (http://www.dell.com)
  • Lenovo computers:
    http://www.lenovo.com (http://www.lenovo.com)
  For information about how to contact other portable computer manufacturers, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
  65416  (http://support.microsoft.com/kb/65416/ ) Hardware and software vendor contact information, A-K
  
  60781  (http://support.microsoft.com/kb/60781/ ) Hardware and software vendor contact information, L-P
  
  60782  (http://support.microsoft.com/kb/60782/ ) Hardware and software vendor contact information, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.