Article ID: 956699 - View products that this article applies to.
When you try to install updates on a Windows-based computer by using the Windows Update or Microsoft Update Web site, you may receive the following error message:
This problem may occur if the Windows file system transaction log is corrupted. The Windows file system uses the transaction log to recover system transactions when a file error occurs.
This article helps you fix the problem. To have us fix this problem for you, go to the “Fix it for me” section. If you would rather fix this problem yourself, go to the “Let me fix it myself” section.
To fix this problem automatically, click the Fix this problem link. Then click Run in the File Download dialog box, and follow the steps in this wizard.
Fix this problem
Microsoft Fix it 50140
Note This wizard is temporarily in English only. However, the automatic fix also works for other language versions of Windows.
Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.
Now go to the "Did this fix the problem?" section.
To fix this problem, follow these steps:
Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can contact support
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 956699 - Last Review: September 27, 2011 - Revision: 4.0
Contact us for more help
Connect with Answer Desk for expert help.