A hotfix is available to enable Internet Message Access Protocol (IMAP) messages to use INTERNALDATE as the delivery date of a message in Outlook 2007

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Article ID: 957418 - View products that this article applies to.
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Problem description

This article describes how to enable Internet Message Access Protocol (IMAP) messages to use INTERNALDATE as the delivery date of a message in Outlook 2007.

Steps to solve this problem

To resolve this problem, follow these steps:
  1. This issue is fixed in the Outlook 2007 hotfix package (Outlook.msp) that is dated October 28, 2008. Therefore, you should apply and install this hotfix package.

    For more information, click the following article number to view the article in the Microsoft Knowledge Base:
    957692 Description of the Outlook 2007 hotfix package (Outlook.msp): October 28, 2008
  2. Enable the hotfix.

    To have us enable the hotfix for you, go to the "Fix it for me" section. If you prefer to enable the hotfix yourself, go to the "Let me fix it myself" section.

    Fix it for me

    To enable the hotfix automatically, click the Fix it button or link. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard.

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    assets fixit1
    Fix this problem
    Microsoft Fix it 50082
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    assets fixit2


    Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.

    Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.

    Next, go to the "Did this fix the problem?" section.

    Let me fix it myself

    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
    322756 How to back up and restore the registry in Windows
    To enable the hotfix, follow these steps:
    1. Exit Outlook 2007
    2. Start Registry Editor.
      • In Windows Vista: Click
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        the Start button
        , type regedit in the Start Search box, and then press ENTER.

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        User Account Control
        If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation.
      • In Windows XP: Click Start, click Run, type regedit, and then click OK.
    3. Locate and then click one of the following registry subkeys, as appropriate for your situation:
      HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Options\Mail
      If you use policies, click the following registry subkey:
      HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\Outlook\Options\Mail
      Note Both registry subkeys perform the same function.
    4. On the Edit menu, point to New, and then click DWORD Value.
    5. Type IMAP Use INTERNALDATE, and then press ENTER.
    6. Right-click IMAP Use INTERNALDATE, and then click Modify.
    7. In the Value data box, type 1, and then click OK.
    8. Exit Registry Editor.

Did this fix the problem?

Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can contact support.

Properties

Article ID: 957418 - Last Review: September 3, 2013 - Revision: 6.0
Applies to
  • Microsoft Office Outlook 2007
Keywords: 
kbsurveynew kbmsifixme kbfixme kbexpertiseinter kbqfe KB957418

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