FIX: You may experience issues when you try to expand the Databases node in SQL Server Management Studio, or the sp_spaceused stored procedure takes a long time to run in SQL Server 2008

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Article ID: 958760 - View products that this article applies to.
Bug #: 50003663 (SQL Hotfix)
Microsoft distributes Microsoft SQL Server 2008 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release.
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SYMPTOMS

In Microsoft SQL Server 2008, you may experience the following issues.

Issue 1

In SQL Server Management Studio, you connect to an instance of SQL Server 2008 as a user who is not a member of the sysadmin fixed server role. When you try to expand the Databases node in Object Explorer, you receive the following error message:
Failed to retrieve data for this request. (Microsoft.SqlServer.Management.Sdk.Sfc)
ADDITIONAL INFORMATION:
An exception occurred while executing a Transact-SQL statement or batch. (Microsoft.SqlServer.ConnectionInfo)
The server principal "<User>" is not able to access the database "<Database>" under the current security context. (Microsoft SQL Server, Error: 916)

Issue 2

You have lots of database backups. In SQL Server Management Studio, it takes a long time to expand the Databases node in Object Explorer. Additionally, when you try to run a query that returns the following information from the backupset system table in the msdb database, the query takes a long time to run:
  • The date of the last log backup
  • The date of the last backup
  • The date of the last differential backup

Issue 3

When you run the sp_spaceused stored procedure to return the size of the current database and the space that is used by indexes, the sp_spaceused stored procedure takes a long time to run.

CAUSE

Cause 1

When a user who is not an administrator tries to access some database properties, the user does not have permission to access some catalog views. Therefore, an exception occurs in the SQL Server Management Objects (SMO) enumerator.

Cause 2

If you have lots of database backups, lots of rows exist in the backupset system table in the msdb database. SQL Server Management Studio runs a query against the backupset table when you to try to expand the Databases node in SQL Server Management Studio.

RESOLUTION

The fix for this issue was first released in Cumulative Update 3. For more information about how to obtain this cumulative update package for SQL Server 2008, click the following article number to view the article in the Microsoft Knowledge Base:
960484 Cumulative update package 3 for SQL Server 2008
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
956909 The SQL Server 2008 builds that were released after SQL Server 2008 was released

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about what files are changed, and for information about any prerequisites to apply the cumulative update package that contains the hotfix that is described in this Microsoft Knowledge Base article, click the following article number to view the article in the Microsoft Knowledge Base:
960484 Cumulative update package 3 for SQL Server 2008

REFERENCES

For more information about the list of builds that are available after the release of SQL Server 2008, click the following article number to view the article in the Microsoft Knowledge Base:
956909 The SQL Server 2008 builds that were released after SQL Server 2008 was released
For more information about the Incremental Servicing Model for SQL Server, click the following article number to view the article in the Microsoft Knowledge Base:
935897 An Incremental Servicing Model is available from the SQL Server team to deliver hotfixes for reported problems
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499 New naming schema for Microsoft SQL Server software update packages
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 958760 - Last Review: January 19, 2009 - Revision: 1.1
APPLIES TO
  • Microsoft SQL Server 2008 Standard
  • Microsoft SQL Server 2008 Developer
  • Microsoft SQL Server 2008 Enterprise
  • Microsoft SQL Server 2008 Workgroup
Keywords: 
kbsurveynew kbfix kbqfe kbexpertiseadvanced KB958760

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