Error message when you soft-reset a Windows Embedded CE 6.0-based device that has credentials in the registry: "LoadVProviders: There are no virtual type providers present"

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Article ID: 967334 - View products that this article applies to.
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SYMPTOMS

When you soft-reset a Windows Embedded CE 6.0-based device that has credentials in the registry, you receive an error message that resembles the following in the Debug output window:
4294772248 PID:1a8000a TID:13a000e OSAXST1: >>> Loading Module 'credprov.dll' (0x889B3E14) at address 0x40500000-0x40506000 in Process 'udevice.exe' (0x88B4F564)
4294772257 PID:400002 TID:13a000e CACHEFILT:GetFileAttributesW, !! Failed, error=123
4294772264 PID:400002 TID:13a000e CACHEFILT:GetFileAttributesW, !! Failed, error=123
4294772272 PID:400002 TID:13a000e CACHEFILT:GetFileAttributesW, !! Failed, error=123
4294772280 PID:400002 TID:13a000e CACHEFILT:GetFileAttributesW, !! Failed, error=123
4294772293 PID:400002 TID:13a000e CACHEFILT:GetFileAttributesW, !! Failed, error=123
4294772307 PID:1a8000a TID:13a000e CREDSVC: LoadVProviders: There are no virtual type providers present.
This problem occurs when you perform the following actions in the Target Device Connectivity Options window of the Windows Embedded CE 6.0 platform builder:
  • You select the Only if image changed option.
  • You clear the Clear memory on soft reset check box.

CAUSE

This problem occurs because the Credential Manager allocates and frees memory for each credential in a loop when there are credentials in the registry after you soft-reset a device. However, the Credential Manager does not set the pointer to NULL. Then, the pointer is freed again before the Credential Manager exits the loop.

RESOLUTION

Software update information

A supported software update is now available from Microsoft as Windows CE 6.0 Platform Builder Monthly Update (February 2009). You can confirm this by scrolling to the "File information" section of this article. The package file name contains the product version, date, Knowledge Base article number, and processor type. The package file name format is:
Product version-yymmdd-kbnnnnnn-processor type
For example: Wincepb50-060503-kb917590-armv4i.msi is the ARMV4i Windows CE 5.0 Platform Builder fix that is documented in KB article 917590 and that is contained in the May 2006 monthly update. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:
837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

Prerequisites

This update is supported only if all previously issued updates for this product have also been installed.

Restart requirement

After you apply this software update, you must perform a clean build of the whole platform. To do this, use one of the following methods:
  • On the Build menu, click Clean, and then click Build Platform
  • On the Build menu, click Rebuild Platform.
You do not have to restart the computer after you apply this software update.

Update replacement information

This update does not replace any other updates.

File information

The English version of this software update package has the file attributes (or later file attributes) that are listed in the following table:
Collapse this tableExpand this table
File nameFile sizeDateTime
Wincepb60-090226-kb967334-armv4i.msi1,174,52826-Feb-200922:56
Wincepb60-090226-kb967334-mipsii.msi1,140,73626-Feb-200922:56
Wincepb60-090226-kb967334-mipsii_fp.msi1,141,24826-Feb-200922:56
Wincepb60-090226-kb967334-mipsiv.msi1,146,88026-Feb-200922:56
Wincepb60-090226-kb967334-mipsiv_fp.msi1,147,39226-Feb-200922:56
Wincepb60-090226-kb967334-sh4.msi1,124,35226-Feb-200922:56
Wincepb60-090226-kb967334-x86.msi1,034,24026-Feb-200922:56
The English version of this software update package has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile sizeDateTimePath
Windows embedded ce 6.0_update_kb967334.htm7,68326-Feb-200922:47090226_kb967334
Credsvc.lib1,537,24411-Feb-200919:36Public\Common\Oak\Lib\Armv4i\Debug
Credsvc.lib1,269,85211-Feb-200919:36Public\Common\Oak\Lib\Armv4i\Retail
Credsvc.lib1,531,00211-Feb-200919:37Public\Common\Oak\Lib\Mipsii\Debug
Credsvc.lib1,188,02211-Feb-200919:37Public\Common\Oak\Lib\Mipsii\Retail
Credsvc.lib1,531,09611-Feb-200919:37Public\Common\Oak\Lib\Mipsii_fp\Debug
Credsvc.lib1,188,12011-Feb-200919:37Public\Common\Oak\Lib\Mipsii_fp\Retail
Credsvc.lib1,546,81011-Feb-200919:38Public\Common\Oak\Lib\Mipsiv\Debug
Credsvc.lib1,198,22211-Feb-200919:38Public\Common\Oak\Lib\Mipsiv\Retail
Credsvc.lib1,546,90411-Feb-200919:38Public\Common\Oak\Lib\Mipsiv_fp\Debug
Credsvc.lib1,198,32011-Feb-200919:38Public\Common\Oak\Lib\Mipsiv_fp\Retail
Credsvc.lib1,429,59811-Feb-200919:39Public\Common\Oak\Lib\Sh4\Debug
Credsvc.lib1,124,16811-Feb-200919:39Public\Common\Oak\Lib\Sh4\Retail
Credsvc.lib1,264,76611-Feb-200919:36Public\Common\Oak\Lib\X86\Debug
Credsvc.lib1,079,65611-Feb-200919:36Public\Common\Oak\Lib\X86\Retail

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 967334 - Last Review: October 9, 2011 - Revision: 2.0
APPLIES TO
  • Windows Embedded CE 6.0
Keywords: 
kbfix kbexpertiseadvanced kbsurveynew kbqfe KB967334

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