An SNMP transport is disabled, and SNMP Event ID 1501 is logged when lots of SNMP queries occur on a computer that is running Windows Vista SP1 or Windows Server 2008

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Article ID: 967800 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • The Simple Network Management Protocol (SNMP) feature is enabled on a computer that is running Windows Vista Service Pack 1 (SP1) or Windows Server 2008.
  • Lots of SNMP queries occur on the computer.
In this scenario, one of the SNMP transports, such as the IPv4 transport, is disabled, and the SNMP service no longer accepts incoming traffic. Therefore, applications and services that depend on the SNMP service may be unable to run.

Additionally, the following event is logged in the System log:

Event Type: System
Source: SNMP
Event ID: 1501
Description:
The SNMP Service encountered an error while setting up the incoming transports. The IPX transport has been dropped out.

RESOLUTION

Hotfix information

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix on a Windows Vista-based computer, you must have Windows Vista Service Pack 1 installed.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
No prerequisites are required for Windows Server 2008-based computers.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers, as shown in the following table.
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.0.6000.16xxxWindows VistaRTMGDR
    6.0.6000.20xxxWindows VistaRTMLDR
    6.0.6001.18xxxWindows Vista SP1 and Windows Server 2008 SP1SP1GDR
    6.0.6001.22xxxWindows Vista SP1 and Windows Server 2008 SP1SP1LDR
  • Service Pack 1 is integrated into Windows Server 2008.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Snmp.exe6.0.6001.2237547,61612-Feb-200905:41x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformService branch
Snmp.exe6.0.6001.2237549,66412-Feb-200906:15x64Not Applicable
Snmp.exe6.0.6001.2237547,61612-Feb-200905:41x86WOW
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformService branch
Snmp.exe6.0.6001.22375116,22412-Feb-200904:47IA-64Not Applicable
Snmp.exe6.0.6001.2237547,61612-Feb-200905:41x86WOW

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

WORKAROUND

To work around this problem, restart the SNMP service.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb967800_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36712-Feb-200917:35Not Applicable
Package_for_kb967800_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43012-Feb-200917:36Not Applicable
Package_for_kb967800_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,39612-Feb-200917:35Not Applicable
Package_for_kb967800_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42212-Feb-200917:36Not Applicable
Package_for_kb967800_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,39712-Feb-200917:35Not Applicable
Package_for_kb967800_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43012-Feb-200917:36Not Applicable
X86_microsoft-windows-snmp-agent-service_31bf3856ad364e35_6.0.6001.22375_none_f777d3fc7194b52e.manifestNot Applicable20,70612-Feb-200905:58Not Applicable
Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-snmp-agent-service_31bf3856ad364e35_6.0.6001.22375_none_53966f8029f22664.manifestNot Applicable20,72612-Feb-200906:32Not Applicable
Package_for_kb967800_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37512-Feb-200917:36Not Applicable
Package_for_kb967800_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43812-Feb-200917:36Not Applicable
Package_for_kb967800_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,40412-Feb-200917:36Not Applicable
Package_for_kb967800_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43012-Feb-200917:36Not Applicable
Package_for_kb967800_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,40512-Feb-200917:36Not Applicable
Package_for_kb967800_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43812-Feb-200917:36Not Applicable
Wow64_microsoft-windows-snmp-agent-service_31bf3856ad364e35_6.0.6001.22375_none_5deb19d25e52e85f.manifestNot Applicable10,33912-Feb-200905:49Not Applicable
Additional files for all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_microsoft-windows-snmp-agent-service_31bf3856ad364e35_6.0.6001.22375_none_f77977f27192be2a.manifestNot Applicable20,71612-Feb-200905:03Not Applicable
Package_for_kb967800_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,40112-Feb-200917:35Not Applicable
Package_for_kb967800_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43412-Feb-200917:35Not Applicable
Wow64_microsoft-windows-snmp-agent-service_31bf3856ad364e35_6.0.6001.22375_none_5deb19d25e52e85f.manifestNot Applicable10,33912-Feb-200905:49Not Applicable

Properties

Article ID: 967800 - Last Review: October 7, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Ultimate
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Service Pack 1
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Web Server 2008
Keywords: 
kbautohotfix kbexpertiseinter kbsurveynew kbbug kbfix kbqfe KB967800

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