Applies ToMicrosoft Windows XP Professional Microsoft Windows XP Home Edition

Problem description

Consider this scenario. Several wireless configuration utilities are installed on a Windows XP-based computer. You want to use only the Windows XP Wireless Zero Configuration service.This article helps you stop the Broadcom Wireless LAN Tray Service, Dell wireless WLAN Tray Service, the Intel PROSet/Wireless SSO Service, and the Intel PROSet/Wireless WiFi Service, and enable the Windows XP Wireless Zero Configuration service and set it to automatic. To have us fix this problem for you, go to the “Fix it for me” section. If you would rather fix this problem yourself, go to the “Let me fix it myself” section.

Fix it for me

To fix this problem automatically, click the Fix this problem link. Then click Run in the File Download dialog box, and follow the steps in this wizard.

Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem. Now go to the "Did this fix the problem?" section.

Let me fix it myself

To turn on the wireless zero configuration service in Windows XP, follow these steps:

  1. Click Start, click Run, type Services.msc, and then click OK.

  2. In the right pane, locate and double-click Intel® PROSet/Wireless SSO Service. If the service is not installed, go to step 5.

  3. In the Startup type box, click Disabled, and then click Apply.

  4. Under Server status, click Stop, and then click OK.

  5. In the right pane, locate and double-click Intel® PROSet/Wireless WiFi Service. If the service is not installed, go to step 8.

  6. In the Startup type box, click Disabled, and then click Apply.

  7. Under Server status, click Stop, and then click OK.

  8. In the right pane, locate and double-click Dell wireless WLAN Tray Service. If the service is not installed, go to step 11.

  9. In the Startup type box, click Disabled, and then click Apply.

  10. Under Server status, click Stop, and then click OK.

  11. In the right pane, locate and double-click WZC.

  12. In the Startup type box, click Automatic, and then click Apply.

  13. Under Server status, click Start, and then click OK.

  14. On the File menu, click Exit.

Now go to the "Did this fix the problem?" section.

Did this fix the problem?

Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can contact support.

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