Symptoms

Consider the following scenario. You have a Microsoft System Center Configuration Manager 2007 Service Pack 1 (SP1) site server that has the Pre-Boot Execution Environment (PXE) service point role. However, you cannot customize the ramdisk TFTP block size as expected. Specifically, the boot image downloading process fails with a time-out error because the block size is too large.

Resolution

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft System Center Configuration Manager 2007, available from this Microsoft web site: http://www.microsoft.com/download/details.aspx?FamilyID=3318741a-c038-4ab1-852a-e9c13f8a8140For a list of issues resolved in this service pack, click on the following article number in the Microsoft Knowledgebase:

971348 List of hotfixes and updates that are contained in System Center Configuration Manager 2007 Service Pack 2

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have System Center Configuration Manager 2007 Service Pack 1 installed. This hotfix applies to Windows Server 2008 and later versions. It does not apply to Windows Server 2003.Note If the site server is Windows Server 2003, and the remote Pre-Boot Execution Environment (PXE) service point server has Windows Server 2008 installed, the hotfix still applies.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Platform

Pxe.msi

Not Applicable

5,466,624

01-Dec-2008

00:00

Not Applicable

Smspxe.dll

4.0.6221.1161

307,560

01-Dec-2008

00:00

x86

Smspxe.dll

4.0.6221.1161

711,528

01-Dec-2008

00:00

x64

Note After you apply this hotfix, you can customize the ramdisk TFTP block size by using the following RamDiskTFTPBlockSize registry subkey:

Location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMS\PXEName: RamDiskTFTPBlockSizeTYPE: REG_DWORDValue: <the expected block size>

Status

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.