Underlines are missing when you print a document

Article translations Article translations
Article ID: 969744 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

Consider the following scenario:
  • You print a document in Microsoft Word on a computer that is running one of the following operating systems:
    • Windows XP Service Pack 3 (SP3)
    • Windows Server 2003 Service Pack 2 (SP2)
    • Windows Vista
    • Windows Server 2008
    • Windows 7
    • Windows Server 2008 R2
  • You turn off the "Print in background" setting in the Word options.
  • You print the document multiple times.
  • The printer uses the HP Universal Printer driver.
When you print the document for the first time, the document is printed correctly. However, when you print the document again, the underlines in the document are missing from the print output.

This problem does not occur when you use the same program to print the same document in other operating system, such as Windows XP Service Pack 2.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows XP Service Pack 3 (SP3)
  • Windows Server 2003 Service Pack 2 (SP2)
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows XP service pack, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
For more information about how to obtain a Windows Server 2003 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008
For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows XP and Windows Server 2003 file information notes
  • In addition to the files that are listed in these tables, this hotfix also installs an associated security catalog file (KB969744.cat) that is signed with a Microsoft digital signature.
For all supported x86-based versions of Windows XP SP3
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Stddtype.gdlNot Applicable23,81230-Nov-200715:26Not ApplicableSP3
Stdnames.gpdNot Applicable14,36230-Nov-200715:33Not ApplicableSP3
Stdschem.gdlNot Applicable59,11630-Nov-200715:26Not ApplicableSP3
Stdschmx.gdlNot Applicable2,27830-Nov-200715:26Not ApplicableSP3
Unidrv.dll0.3.6002.22123372,73601-May-200914:11x86SP3
Unidrv.hlpNot Applicable21,22530-Nov-200714:16Not ApplicableSP3
Unidrvui.dll0.3.6002.22123744,44801-May-200914:11x86SP3
Unires.dll0.3.6002.22123761,34401-May-200904:48x86SP3
For all supported x86-based versions of Windows Server 2003 SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Stddtype.gdlNot Applicable23,81203-Jan-200805:10Not ApplicableSP2
Stdnames.gpdNot Applicable14,36203-Jan-200805:23Not ApplicableSP2
Stdschem.gdlNot Applicable59,11603-Jan-200805:10Not ApplicableSP2
Stdschmx.gdlNot Applicable2,27803-Jan-200805:10Not ApplicableSP2
Unidrv.dll0.3.6002.22123372,73625-May-200915:34x86SP2
Unidrv.hlpNot Applicable21,22503-Jan-200805:10Not ApplicableSP2
Unidrvui.dll0.3.6002.22123744,44825-May-200915:34x86SP2
Unires.dll0.3.6002.22123761,34408-May-200904:47x86SP2
For all supported x64-based versions of Windows Server 2003 SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Stddtype.gdlNot Applicable23,81225-May-200900:44Not ApplicableSP2
Stdnames.gpdNot Applicable14,36225-May-200900:44Not ApplicableSP2
Stdschem.gdlNot Applicable59,11625-May-200900:44Not ApplicableSP2
Stdschmx.gdlNot Applicable2,27825-May-200900:44Not ApplicableSP2
Unidrv.dll0.3.6002.22123472,06425-May-200900:44x64SP2
Unidrv.hlpNot Applicable21,22525-May-200900:44Not ApplicableSP2
Unidrvui.dll0.3.6002.22123883,71225-May-200900:44x64SP2
Unires.dll0.3.6002.22123761,34425-May-200900:44x64SP2
For all supported IA-64-based versions of Windows Server 2003 SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Stddtype.gdlNot Applicable23,81225-May-200900:44Not ApplicableSP2
Stdnames.gpdNot Applicable14,36225-May-200900:44Not ApplicableSP2
Stdschem.gdlNot Applicable59,11625-May-200900:44Not ApplicableSP2
Stdschmx.gdlNot Applicable2,27825-May-200900:44Not ApplicableSP2
Unidrv.dll0.3.6002.221231,148,41625-May-200900:44IA-64SP2
Unidrv.hlpNot Applicable21,22525-May-200900:44Not ApplicableSP2
Unidrvui.dll0.3.6002.221231,649,66425-May-200900:44IA-64SP2
Unires.dll0.3.6002.22123761,34425-May-200900:44IA-64SP2

Windows Vista and Windows Server 2008 file information notes

Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.6001.22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.6002.22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntprint.infNot Applicable9,52828-Apr-200911:27Not Applicable
Locale.gpdNot Applicable14,08801-Apr-200919:29Not Applicable
Msxpsinc.gpdNot Applicable7301-Apr-200919:29Not Applicable
Msxpsinc.ppdNot Applicable7201-Apr-200919:29Not Applicable
Mxdwdrv.dll0.3.6001.22421779,77628-Apr-200915:40x86
P6disp.gpdNot Applicable25,48901-Apr-200919:23Not Applicable
P6font.gpdNot Applicable3,29301-Apr-200919:23Not Applicable
Pcl4res.dll0.3.5479.0288,76828-Apr-200915:40x86
Pcl5eres.dll0.3.5479.01,058,81628-Apr-200915:40x86
Pcl5ures.dll0.3.5479.01,057,28028-Apr-200915:40x86
Pclxl.dll0.3.5479.0207,87228-Apr-200915:27x86
Pclxl.gpdNot Applicable10,37501-Apr-200919:23Not Applicable
Pjl.gpdNot Applicable1,15601-Apr-200919:23Not Applicable
Pjlmon.dll6.0.6001.2242117,40828-Apr-200915:41x86
Ps5ui.dll0.3.6001.22421731,64828-Apr-200915:40x86
Pscript.hlpNot Applicable26,03801-Apr-200919:05Not Applicable
Pscript.ntfNot Applicable1,060,54801-Apr-200919:30Not Applicable
Pscript5.dll0.3.6001.22421543,74428-Apr-200915:40x86
Pscrptfe.ntfNot Applicable1,288,25201-Apr-200919:30Not Applicable
Ps_schm.gdlNot Applicable5,56101-Apr-200919:29Not Applicable
Stddtype.gdlNot Applicable23,81201-Apr-200919:29Not Applicable
Stdnames.gpdNot Applicable14,36201-Apr-200919:29Not Applicable
Stdschem.gdlNot Applicable59,11601-Apr-200919:29Not Applicable
Stdschmx.gdlNot Applicable2,27801-Apr-200919:29Not Applicable
Ttfsub.gpdNot Applicable69801-Apr-200919:29Not Applicable
Unidrv.dll0.3.6001.22421372,73628-Apr-200915:42x86
Unidrv.hlpNot Applicable21,22501-Apr-200919:05Not Applicable
Unidrvui.dll0.3.6001.22421744,44828-Apr-200915:40x86
Unires.dll0.3.6001.22421761,34428-Apr-200915:40x86
Xpssvcs.dll6.0.6001.224211,676,28828-Apr-200915:43x86
Ntprint.infNot Applicable9,52828-Apr-200911:20Not Applicable
Locale.gpdNot Applicable14,08803-Apr-200923:29Not Applicable
Msxpsinc.gpdNot Applicable7303-Apr-200923:29Not Applicable
Msxpsinc.ppdNot Applicable7203-Apr-200923:29Not Applicable
Mxdwdrv.dll0.3.6002.22123779,77628-Apr-200915:30x86
P6disp.gpdNot Applicable25,48903-Apr-200923:00Not Applicable
P6font.gpdNot Applicable3,29303-Apr-200923:00Not Applicable
Pcl4res.dll0.3.5479.0288,76828-Apr-200915:30x86
Pcl5eres.dll0.3.5479.01,058,81628-Apr-200915:30x86
Pcl5ures.dll0.3.5479.01,057,28028-Apr-200915:30x86
Pclxl.dll0.3.5479.0207,87228-Apr-200915:14x86
Pclxl.gpdNot Applicable10,37503-Apr-200923:00Not Applicable
Pjl.gpdNot Applicable1,15603-Apr-200923:00Not Applicable
Pjlmon.dll6.0.6002.2212317,40828-Apr-200915:31x86
Ps5ui.dll0.3.6002.22123731,64828-Apr-200915:30x86
Pscript.hlpNot Applicable26,03803-Apr-200921:49Not Applicable
Pscript.ntfNot Applicable1,060,54803-Apr-200923:30Not Applicable
Pscript5.dll0.3.6002.22123543,74428-Apr-200915:30x86
Pscrptfe.ntfNot Applicable1,288,25203-Apr-200923:31Not Applicable
Ps_schm.gdlNot Applicable5,56103-Apr-200923:29Not Applicable
Stddtype.gdlNot Applicable23,81203-Apr-200923:29Not Applicable
Stdnames.gpdNot Applicable14,36203-Apr-200923:29Not Applicable
Stdschem.gdlNot Applicable59,11603-Apr-200923:29Not Applicable
Stdschmx.gdlNot Applicable2,27803-Apr-200923:29Not Applicable
Ttfsub.gpdNot Applicable69803-Apr-200923:29Not Applicable
Unidrv.dll0.3.6002.22123372,73628-Apr-200915:32x86
Unidrv.hlpNot Applicable21,22503-Apr-200921:49Not Applicable
Unidrvui.dll0.3.6002.22123744,44828-Apr-200915:30x86
Unires.dll0.3.6002.22123761,34428-Apr-200915:30x86
Xpssvcs.dll6.0.6002.221231,676,28828-Apr-200915:32x86
For all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntprint.infNot Applicable9,53628-Apr-200911:25Not Applicable
Locale.gpdNot Applicable14,08801-Apr-200919:46Not Applicable
Msxpsinc.gpdNot Applicable7301-Apr-200919:46Not Applicable
Msxpsinc.ppdNot Applicable7201-Apr-200919:46Not Applicable
Mxdwdrv.dll0.3.6001.22421760,32028-Apr-200915:51x64
P6disp.gpdNot Applicable25,48901-Apr-200918:50Not Applicable
P6font.gpdNot Applicable3,29301-Apr-200918:50Not Applicable
Pcl4res.dll0.3.5479.0288,76828-Apr-200915:51x64
Pcl5eres.dll0.3.5479.01,058,81628-Apr-200915:51x64
Pcl5ures.dll0.3.5479.01,057,28028-Apr-200915:51x64
Pclxl.dll0.3.5479.0207,87228-Apr-200915:38x64
Pclxl.gpdNot Applicable10,37501-Apr-200918:50Not Applicable
Pjl.gpdNot Applicable1,15601-Apr-200918:50Not Applicable
Pjlmon.dll6.0.6001.2242121,50428-Apr-200915:52x64
Ps5ui.dll0.3.6001.22421854,01628-Apr-200915:51x64
Pscript.hlpNot Applicable26,03801-Apr-200916:43Not Applicable
Pscript.ntfNot Applicable1,062,73201-Apr-200919:48Not Applicable
Pscript5.dll0.3.6001.22421628,73628-Apr-200915:51x64
Pscrptfe.ntfNot Applicable1,293,18001-Apr-200919:49Not Applicable
Ps_schm.gdlNot Applicable5,56101-Apr-200919:47Not Applicable
Stddtype.gdlNot Applicable23,81201-Apr-200919:47Not Applicable
Stdnames.gpdNot Applicable14,36201-Apr-200919:47Not Applicable
Stdschem.gdlNot Applicable59,11601-Apr-200919:47Not Applicable
Stdschmx.gdlNot Applicable2,27801-Apr-200919:47Not Applicable
Ttfsub.gpdNot Applicable69801-Apr-200919:47Not Applicable
Unidrv.dll0.3.6001.22421472,06428-Apr-200915:53x64
Unidrv.hlpNot Applicable21,22501-Apr-200916:43Not Applicable
Unidrvui.dll0.3.6001.22421883,71228-Apr-200915:51x64
Unires.dll0.3.6001.22421761,34428-Apr-200915:51x64
Xpssvcs.dll6.0.6001.224212,936,83228-Apr-200915:53x64
Ntprint.infNot Applicable9,53628-Apr-200911:10Not Applicable
Locale.gpdNot Applicable14,08803-Apr-200922:32Not Applicable
Msxpsinc.gpdNot Applicable7303-Apr-200922:32Not Applicable
Msxpsinc.ppdNot Applicable7203-Apr-200922:32Not Applicable
Mxdwdrv.dll0.3.6002.22123760,32028-Apr-200915:15x64
P6disp.gpdNot Applicable25,48903-Apr-200922:04Not Applicable
P6font.gpdNot Applicable3,29303-Apr-200922:04Not Applicable
Pcl4res.dll0.3.5479.0288,76828-Apr-200915:15x64
Pcl5eres.dll0.3.5479.01,058,81628-Apr-200915:15x64
Pcl5ures.dll0.3.5479.01,057,28028-Apr-200915:15x64
Pclxl.dll0.3.5479.0207,87228-Apr-200915:01x64
Pclxl.gpdNot Applicable10,37503-Apr-200922:04Not Applicable
Pjl.gpdNot Applicable1,15603-Apr-200922:04Not Applicable
Pjlmon.dll6.0.6002.2212321,50428-Apr-200915:16x64
Ps5ui.dll0.3.6002.22123854,01628-Apr-200915:15x64
Pscript.hlpNot Applicable26,03803-Apr-200921:10Not Applicable
Pscript.ntfNot Applicable1,062,73203-Apr-200922:32Not Applicable
Pscript5.dll0.3.6002.22123628,73628-Apr-200915:15x64
Pscrptfe.ntfNot Applicable1,293,18003-Apr-200922:33Not Applicable
Ps_schm.gdlNot Applicable5,56103-Apr-200922:32Not Applicable
Stddtype.gdlNot Applicable23,81203-Apr-200922:32Not Applicable
Stdnames.gpdNot Applicable14,36203-Apr-200922:32Not Applicable
Stdschem.gdlNot Applicable59,11603-Apr-200922:32Not Applicable
Stdschmx.gdlNot Applicable2,27803-Apr-200922:32Not Applicable
Ttfsub.gpdNot Applicable69803-Apr-200922:32Not Applicable
Unidrv.dll0.3.6002.22123472,06428-Apr-200915:17x64
Unidrv.hlpNot Applicable21,22503-Apr-200921:10Not Applicable
Unidrvui.dll0.3.6002.22123883,71228-Apr-200915:15x64
Unires.dll0.3.6002.22123761,34428-Apr-200915:15x64
Xpssvcs.dll6.0.6002.221232,936,83228-Apr-200915:17x64
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ntprint.infNot Applicable9,53228-Apr-200911:23Not Applicable
Locale.gpdNot Applicable14,08801-Apr-200919:48Not Applicable
Msxpsinc.gpdNot Applicable7301-Apr-200919:48Not Applicable
Msxpsinc.ppdNot Applicable7201-Apr-200919:48Not Applicable
Mxdwdrv.dll0.3.6001.224211,574,91228-Apr-200915:44IA-64
P6disp.gpdNot Applicable25,48901-Apr-200918:51Not Applicable
P6font.gpdNot Applicable3,29301-Apr-200918:51Not Applicable
Pcl4res.dll0.3.5479.0288,76828-Apr-200915:44IA-64
Pcl5eres.dll0.3.5479.01,058,81628-Apr-200915:44IA-64
Pcl5ures.dll0.3.5479.01,057,28028-Apr-200915:44IA-64
Pclxl.dll0.3.5479.0207,87228-Apr-200915:31IA-64
Pclxl.gpdNot Applicable10,37501-Apr-200918:51Not Applicable
Pjl.gpdNot Applicable1,15601-Apr-200918:51Not Applicable
Pjlmon.dll6.0.6001.2242152,73628-Apr-200915:45IA-64
Ps5ui.dll0.3.6001.224211,568,76828-Apr-200915:44IA-64
Pscript.hlpNot Applicable26,03801-Apr-200916:43Not Applicable
Pscript.ntfNot Applicable1,062,73201-Apr-200919:49Not Applicable
Pscript5.dll0.3.6001.224211,162,75228-Apr-200915:44IA-64
Pscrptfe.ntfNot Applicable1,293,18001-Apr-200919:51Not Applicable
Ps_schm.gdlNot Applicable5,56101-Apr-200919:48Not Applicable
Stddtype.gdlNot Applicable23,81201-Apr-200919:48Not Applicable
Stdnames.gpdNot Applicable14,36201-Apr-200919:48Not Applicable
Stdschem.gdlNot Applicable59,11601-Apr-200919:48Not Applicable
Stdschmx.gdlNot Applicable2,27801-Apr-200919:48Not Applicable
Ttfsub.gpdNot Applicable69801-Apr-200919:48Not Applicable
Unidrv.dll0.3.6001.224211,148,41628-Apr-200915:46IA-64
Unidrv.hlpNot Applicable21,22501-Apr-200916:43Not Applicable
Unidrvui.dll0.3.6001.224211,649,66428-Apr-200915:44IA-64
Unires.dll0.3.6001.22421761,34428-Apr-200915:44IA-64
Xpssvcs.dll6.0.6001.224215,282,30428-Apr-200915:47IA-64
Ntprint.infNot Applicable9,53228-Apr-200911:18Not Applicable
Locale.gpdNot Applicable14,08803-Apr-200922:32Not Applicable
Msxpsinc.gpdNot Applicable7303-Apr-200922:32Not Applicable
Msxpsinc.ppdNot Applicable7203-Apr-200922:32Not Applicable
Mxdwdrv.dll0.3.6002.221231,574,91228-Apr-200915:26IA-64
P6disp.gpdNot Applicable25,48903-Apr-200922:04Not Applicable
P6font.gpdNot Applicable3,29303-Apr-200922:04Not Applicable
Pcl4res.dll0.3.5479.0288,76828-Apr-200915:25IA-64
Pcl5eres.dll0.3.5479.01,058,81628-Apr-200915:25IA-64
Pcl5ures.dll0.3.5479.01,057,28028-Apr-200915:25IA-64
Pclxl.dll0.3.5479.0207,87228-Apr-200915:08IA-64
Pclxl.gpdNot Applicable10,37503-Apr-200922:04Not Applicable
Pjl.gpdNot Applicable1,15603-Apr-200922:04Not Applicable
Pjlmon.dll6.0.6002.2212352,73628-Apr-200915:26IA-64
Ps5ui.dll0.3.6002.221231,568,76828-Apr-200915:25IA-64
Pscript.hlpNot Applicable26,03803-Apr-200921:10Not Applicable
Pscript.ntfNot Applicable1,062,73203-Apr-200922:33Not Applicable
Pscript5.dll0.3.6002.221231,162,75228-Apr-200915:25IA-64
Pscrptfe.ntfNot Applicable1,293,18003-Apr-200922:34Not Applicable
Ps_schm.gdlNot Applicable5,56103-Apr-200922:32Not Applicable
Stddtype.gdlNot Applicable23,81203-Apr-200922:32Not Applicable
Stdnames.gpdNot Applicable14,36203-Apr-200922:32Not Applicable
Stdschem.gdlNot Applicable59,11603-Apr-200922:32Not Applicable
Stdschmx.gdlNot Applicable2,27803-Apr-200922:32Not Applicable
Ttfsub.gpdNot Applicable69803-Apr-200922:32Not Applicable
Unidrv.dll0.3.6002.221231,148,41628-Apr-200915:28IA-64
Unidrv.hlpNot Applicable21,22503-Apr-200921:10Not Applicable
Unidrvui.dll0.3.6002.221231,649,66428-Apr-200915:26IA-64
Unires.dll0.3.6002.22123761,34428-Apr-200915:26IA-64
Xpssvcs.dll6.0.6002.221235,282,30428-Apr-200915:28IA-64
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.1.760 0 . 21xxxWindows 7 and Windows Server 2008 R2RTMLDR
    6.1.760 1 . 17xxxWindows 7 and Windows Server 2008 R2SP1GDR
    6.1.760 1 . 21xxxWindows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Locale.gpdNot Applicable14,08810-Jun-200921:38Not Applicable
Msxpsinc.gpdNot Applicable7310-Jun-200921:38Not Applicable
Msxpsinc.ppdNot Applicable7210-Jun-200921:38Not Applicable
Mxdwdrv.dll0.3.7600.21007780,80013-Jul-201104:34x86
P6disp.gpdNot Applicable25,48910-Jun-200921:33Not Applicable
P6font.gpdNot Applicable3,29310-Jun-200921:33Not Applicable
Pcl4res.dll0.3.5479.0292,35214-Jul-200901:07x86
Pcl5eres.dll0.3.5479.01,057,79214-Jul-200901:07x86
Pcl5ures.dll0.3.5479.01,058,30414-Jul-200901:07x86
Pclxl.dll0.3.5479.0207,87214-Jul-200900:55x86
Pclxl.gpdNot Applicable10,37510-Jun-200921:33Not Applicable
Pjl.gpdNot Applicable1,15610-Jun-200921:33Not Applicable
Ps5ui.dll0.3.7600.21007726,01613-Jul-201104:34x86
Pscript.hlpNot Applicable26,03810-Jun-200921:23Not Applicable
Pscript.ntfNot Applicable1,060,54810-Jun-200921:38Not Applicable
Pscript5.dll0.3.7600.21007542,20813-Jul-201104:34x86
Pscrptfe.ntfNot Applicable1,288,25210-Jun-200921:38Not Applicable
Ps_schm.gdlNot Applicable5,56110-Jun-200921:38Not Applicable
Stddtype.gdlNot Applicable23,81210-Jun-200921:38Not Applicable
Stdnames.gpdNot Applicable14,36210-Jun-200921:38Not Applicable
Stdschem.gdlNot Applicable59,11610-Jun-200921:38Not Applicable
Stdschmx.gdlNot Applicable2,27810-Jun-200921:38Not Applicable
Ttfsub.gpdNot Applicable69810-Jun-200921:38Not Applicable
Unidrv.dll0.3.7600.21007375,29613-Jul-201104:36x86
Unidrv.hlpNot Applicable21,22510-Jun-200921:23Not Applicable
Unidrvui.dll0.3.7600.21007747,52013-Jul-201104:34x86
Xpssvcs.dll6.1.7600.21007930,81613-Jul-201104:37x86
Locale.gpdNot Applicable14,08805-Nov-201002:10Not Applicable
Msxpsinc.gpdNot Applicable7305-Nov-201002:10Not Applicable
Msxpsinc.ppdNot Applicable7205-Nov-201002:10Not Applicable
Mxdwdrv.dll0.3.7601.21769781,31213-Jul-201105:55x86
P6disp.gpdNot Applicable25,48905-Nov-201002:06Not Applicable
P6font.gpdNot Applicable3,29305-Nov-201002:06Not Applicable
Pcl4res.dll0.3.5479.0292,35220-Nov-201012:02x86
Pcl5eres.dll0.3.5479.01,057,79220-Nov-201012:02x86
Pcl5ures.dll0.3.5479.01,058,30420-Nov-201012:02x86
Pclxl.dll0.3.5479.0207,87220-Nov-201011:51x86
Pclxl.gpdNot Applicable10,37505-Nov-201002:06Not Applicable
Pjl.gpdNot Applicable1,15605-Nov-201002:06Not Applicable
Pjlmon.dll6.1.7601.1751417,40820-Nov-201012:20x86
Ps5ui.dll0.3.7601.21769726,01613-Jul-201105:55x86
Pscript.hlpNot Applicable26,03805-Nov-201002:00Not Applicable
Pscript.ntfNot Applicable1,060,54805-Nov-201002:11Not Applicable
Pscript5.dll0.3.7601.21769542,72013-Jul-201105:55x86
Pscrptfe.ntfNot Applicable1,288,25205-Nov-201002:11Not Applicable
Ps_schm.gdlNot Applicable5,56105-Nov-201002:10Not Applicable
Stddtype.gdlNot Applicable23,81205-Nov-201002:10Not Applicable
Stdnames.gpdNot Applicable14,36205-Nov-201002:10Not Applicable
Stdschem.gdlNot Applicable59,11605-Nov-201002:10Not Applicable
Stdschmx.gdlNot Applicable2,27805-Nov-201002:10Not Applicable
Ttfsub.gpdNot Applicable69805-Nov-201002:10Not Applicable
Unidrv.dll0.3.7601.21769375,29613-Jul-201105:58x86
Unidrv.hlpNot Applicable21,22505-Nov-201002:00Not Applicable
Unidrvui.dll0.3.7601.21769747,52013-Jul-201105:55x86
Unires.dll0.3.7601.17514762,36820-Nov-201012:03x86
Xpssvcs.dll6.1.7601.21769930,81613-Jul-201105:59x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Locale.gpdNot Applicable14,08810-Jun-200920:59Not Applicable
Msxpsinc.gpdNot Applicable7310-Jun-200920:59Not Applicable
Msxpsinc.ppdNot Applicable7210-Jun-200920:59Not Applicable
Mxdwdrv.dll0.3.7600.21007714,75213-Jul-201105:32x64
P6disp.gpdNot Applicable25,48910-Jun-200920:53Not Applicable
P6font.gpdNot Applicable3,29310-Jun-200920:53Not Applicable
Pcl4res.dll0.3.5479.0292,35214-Jul-200901:30x64
Pcl5eres.dll0.3.5479.01,057,79214-Jul-200901:30x64
Pcl5ures.dll0.3.5479.01,058,30414-Jul-200901:30x64
Pclxl.dll0.3.5479.0207,87214-Jul-200901:19x64
Pclxl.gpdNot Applicable10,37510-Jun-200920:53Not Applicable
Pjl.gpdNot Applicable1,15610-Jun-200920:53Not Applicable
Pjlmon.dll6.1.7600.1638522,01614-Jul-200901:41x64
Ps5ui.dll0.3.7600.21007847,36013-Jul-201105:32x64
Pscript.hlpNot Applicable26,03810-Jun-200920:40Not Applicable
Pscript.ntfNot Applicable1,062,73210-Jun-200920:59Not Applicable
Pscript5.dll0.3.7600.21007629,76013-Jul-201105:32x64
Pscrptfe.ntfNot Applicable1,293,18010-Jun-200920:59Not Applicable
Ps_schm.gdlNot Applicable5,56110-Jun-200920:59Not Applicable
Stddtype.gdlNot Applicable23,81210-Jun-200920:59Not Applicable
Stdnames.gpdNot Applicable14,36210-Jun-200920:59Not Applicable
Stdschem.gdlNot Applicable59,11610-Jun-200920:59Not Applicable
Stdschmx.gdlNot Applicable2,27810-Jun-200920:59Not Applicable
Ttfsub.gpdNot Applicable69810-Jun-200920:59Not Applicable
Unidrv.dll0.3.7600.21007479,23213-Jul-201105:35x64
Unidrv.hlpNot Applicable21,22510-Jun-200920:40Not Applicable
Unidrvui.dll0.3.7600.21007884,22413-Jul-201105:32x64
Unires.dll0.3.7600.16385762,36814-Jul-200901:30x64
Xpssvcs.dll6.1.7600.210071,576,44813-Jul-201105:36x64
Locale.gpdNot Applicable14,08805-Nov-201002:10Not Applicable
Msxpsinc.gpdNot Applicable7305-Nov-201002:10Not Applicable
Msxpsinc.ppdNot Applicable7205-Nov-201002:10Not Applicable
Mxdwdrv.dll0.3.7601.21769715,26413-Jul-201105:23x64
P6disp.gpdNot Applicable25,48905-Nov-201002:06Not Applicable
P6font.gpdNot Applicable3,29305-Nov-201002:06Not Applicable
Pcl4res.dll0.3.5479.0292,35220-Nov-201013:09x64
Pcl5eres.dll0.3.5479.01,057,79220-Nov-201013:09x64
Pcl5ures.dll0.3.5479.01,058,30420-Nov-201013:09x64
Pclxl.dll0.3.5479.0207,87220-Nov-201012:46x64
Pclxl.gpdNot Applicable10,37505-Nov-201002:06Not Applicable
Pjl.gpdNot Applicable1,15605-Nov-201002:06Not Applicable
Pjlmon.dll6.1.7601.1751422,01620-Nov-201013:27x64
Ps5ui.dll0.3.7601.21769847,87213-Jul-201105:23x64
Pscript.hlpNot Applicable26,03805-Nov-201002:00Not Applicable
Pscript.ntfNot Applicable1,062,73205-Nov-201002:10Not Applicable
Pscript5.dll0.3.7601.21769630,27213-Jul-201105:23x64
Pscrptfe.ntfNot Applicable1,293,18005-Nov-201002:10Not Applicable
Ps_schm.gdlNot Applicable5,56105-Nov-201002:10Not Applicable
Stddtype.gdlNot Applicable23,81205-Nov-201002:10Not Applicable
Stdnames.gpdNot Applicable14,36205-Nov-201002:10Not Applicable
Stdschem.gdlNot Applicable59,11605-Nov-201002:10Not Applicable
Stdschmx.gdlNot Applicable2,27805-Nov-201002:10Not Applicable
Ttfsub.gpdNot Applicable69805-Nov-201002:10Not Applicable
Unidrv.dll0.3.7601.21769479,23213-Jul-201105:26x64
Unidrv.hlpNot Applicable21,22505-Nov-201002:00Not Applicable
Unidrvui.dll0.3.7601.21769884,22413-Jul-201105:23x64
Unires.dll0.3.7601.17514762,36820-Nov-201013:09x64
Xpssvcs.dll6.1.7601.217691,576,44813-Jul-201105:27x64
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Locale.gpdNot Applicable14,08810-Jun-200921:03Not Applicable
Msxpsinc.gpdNot Applicable7310-Jun-200921:03Not Applicable
Msxpsinc.ppdNot Applicable7210-Jun-200921:03Not Applicable
Mxdwdrv.dll0.3.7600.210071,478,65613-Jul-201104:16IA-64
P6disp.gpdNot Applicable25,48910-Jun-200920:57Not Applicable
P6font.gpdNot Applicable3,29310-Jun-200920:57Not Applicable
Pcl4res.dll0.3.5479.0292,35214-Jul-200901:38IA-64
Pcl5eres.dll0.3.5479.01,057,79214-Jul-200901:38IA-64
Pcl5ures.dll0.3.5479.01,058,30414-Jul-200901:38IA-64
Pclxl.dll0.3.5479.0207,87214-Jul-200901:26IA-64
Pclxl.gpdNot Applicable10,37510-Jun-200920:57Not Applicable
Pjl.gpdNot Applicable1,15610-Jun-200920:57Not Applicable
Pjlmon.dll6.1.7600.1638556,32014-Jul-200901:48IA-64
Ps5ui.dll0.3.7600.210071,565,69613-Jul-201104:16IA-64
Pscript.hlpNot Applicable26,03810-Jun-200920:44Not Applicable
Pscript.ntfNot Applicable1,062,73210-Jun-200921:04Not Applicable
Pscript5.dll0.3.7600.210071,159,16813-Jul-201104:16IA-64
Pscrptfe.ntfNot Applicable1,293,18010-Jun-200921:04Not Applicable
Ps_schm.gdlNot Applicable5,56110-Jun-200921:03Not Applicable
Stddtype.gdlNot Applicable23,81210-Jun-200921:03Not Applicable
Stdnames.gpdNot Applicable14,36210-Jun-200921:03Not Applicable
Stdschem.gdlNot Applicable59,11610-Jun-200921:03Not Applicable
Stdschmx.gdlNot Applicable2,27810-Jun-200921:03Not Applicable
Ttfsub.gpdNot Applicable69810-Jun-200921:03Not Applicable
Unidrv.dll0.3.7600.210071,152,51213-Jul-201104:19IA-64
Unidrv.hlpNot Applicable21,22510-Jun-200920:44Not Applicable
Unidrvui.dll0.3.7600.210071,651,71213-Jul-201104:16IA-64
Unires.dll0.3.7600.16385762,36814-Jul-200901:38IA-64
Xpssvcs.dll6.1.7600.210073,529,72813-Jul-201104:20IA-64
Locale.gpdNot Applicable14,08805-Nov-201002:08Not Applicable
Msxpsinc.gpdNot Applicable7305-Nov-201002:08Not Applicable
Msxpsinc.ppdNot Applicable7205-Nov-201002:08Not Applicable
Mxdwdrv.dll0.3.7601.217691,479,16813-Jul-201104:15IA-64
P6disp.gpdNot Applicable25,48905-Nov-201002:05Not Applicable
P6font.gpdNot Applicable3,29305-Nov-201002:05Not Applicable
Pcl4res.dll0.3.5479.0292,35220-Nov-201010:12IA-64
Pcl5eres.dll0.3.5479.01,057,79220-Nov-201010:12IA-64
Pcl5ures.dll0.3.5479.01,058,30420-Nov-201010:12IA-64
Pclxl.dll0.3.5479.0207,87220-Nov-201010:00IA-64
Pclxl.gpdNot Applicable10,37505-Nov-201002:05Not Applicable
Pjl.gpdNot Applicable1,15605-Nov-201002:05Not Applicable
Pjlmon.dll6.1.7601.1751456,32020-Nov-201010:28IA-64
Ps5ui.dll0.3.7601.217691,566,20813-Jul-201104:15IA-64
Pscript.hlpNot Applicable26,03805-Nov-201001:59Not Applicable
Pscript.ntfNot Applicable1,062,73205-Nov-201002:08Not Applicable
Pscript5.dll0.3.7601.217691,160,19213-Jul-201104:15IA-64
Pscrptfe.ntfNot Applicable1,293,18005-Nov-201002:08Not Applicable
Ps_schm.gdlNot Applicable5,56105-Nov-201002:08Not Applicable
Stddtype.gdlNot Applicable23,81205-Nov-201002:08Not Applicable
Stdnames.gpdNot Applicable14,36205-Nov-201002:08Not Applicable
Stdschem.gdlNot Applicable59,11605-Nov-201002:08Not Applicable
Stdschmx.gdlNot Applicable2,27805-Nov-201002:08Not Applicable
Ttfsub.gpdNot Applicable69805-Nov-201002:08Not Applicable
Unidrv.dll0.3.7601.217691,153,53613-Jul-201104:18IA-64
Unidrv.hlpNot Applicable21,22505-Nov-201001:59Not Applicable
Unidrvui.dll0.3.7601.217691,652,22413-Jul-201104:15IA-64
Unires.dll0.3.7601.17514762,36820-Nov-201010:13IA-64
Xpssvcs.dll6.1.7601.217693,529,72813-Jul-201104:19IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

WORKAROUND

To work around this problem, after you print a document, close and reopen the document. Then, print the document again.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
X86_ntprint.inf_31bf3856ad364e35_6.0.6001.22421_none_3b759ff0d3dfc9b0.manifestNot Applicable19,23529-Apr-200909:30Not Applicable
X86_ntprint.inf_31bf3856ad364e35_6.0.6002.22123_none_3d5e126cd1045182.manifestNot Applicable19,23529-Apr-200909:30Not Applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_ntprint.inf_31bf3856ad364e35_6.0.6001.22421_none_97943b748c3d3ae6.manifestNot Applicable19,29529-Apr-200909:33Not Applicable
Amd64_ntprint.inf_31bf3856ad364e35_6.0.6002.22123_none_997cadf08961c2b8.manifestNot Applicable19,29529-Apr-200909:33Not Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_ntprint.inf_31bf3856ad364e35_6.0.6001.22421_none_3b7743e6d3ddd2ac.manifestNot Applicable19,23629-Apr-200909:25Not Applicable
Ia64_ntprint.inf_31bf3856ad364e35_6.0.6002.22123_none_3d5fb662d1025a7e.manifestNot Applicable19,23629-Apr-200909:25Not Applicable

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot Applicable
File size2,280
Date (UTC)14-Jul-2011
Time (UTC)08:32
PlatformNot Applicable
File nameX86_ntprint.inf_31bf3856ad364e35_6.1.7600.21007_none_3bb8f18434e18e9e.manifest
File versionNot Applicable
File size17,871
Date (UTC)14-Jul-2011
Time (UTC)08:36
PlatformNot Applicable
File nameX86_ntprint.inf_31bf3856ad364e35_6.1.7601.21769_none_3d6097743236a19c.manifest
File versionNot Applicable
File size17,871
Date (UTC)14-Jul-2011
Time (UTC)08:36
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_ntprint.inf_31bf3856ad364e35_6.1.7600.21007_none_97d78d07ed3effd4.manifest
File versionNot Applicable
File size17,933
Date (UTC)14-Jul-2011
Time (UTC)08:41
PlatformNot Applicable
File nameAmd64_ntprint.inf_31bf3856ad364e35_6.1.7601.21769_none_997f32f7ea9412d2.manifest
File versionNot Applicable
File size17,933
Date (UTC)14-Jul-2011
Time (UTC)08:41
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size3,120
Date (UTC)14-Jul-2011
Time (UTC)08:32
PlatformNot Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_ntprint.inf_31bf3856ad364e35_6.1.7600.21007_none_3bba957a34df979a.manifest
File versionNot Applicable
File size17,873
Date (UTC)14-Jul-2011
Time (UTC)08:32
PlatformNot Applicable
File nameIa64_ntprint.inf_31bf3856ad364e35_6.1.7601.21769_none_3d623b6a3234aa98.manifest
File versionNot Applicable
File size17,873
Date (UTC)14-Jul-2011
Time (UTC)08:32
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size1,925
Date (UTC)14-Jul-2011
Time (UTC)08:32
PlatformNot Applicable

Properties

Article ID: 969744 - Last Review: October 7, 2011 - Revision: 4.0
APPLIES TO
  • Windows Vista Ultimate
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Web Server 2008
  • Microsoft Windows XP Service Pack 3, when used with:
    • Microsoft Windows XP Home Edition
    • Microsoft Windows XP Professional
  • Microsoft Windows Server 2003 Service Pack 2, when used with:
    • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
    • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
    • Microsoft Windows Server 2003, Datacenter x64 Edition
    • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
    • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
    • Microsoft Windows Server 2003, Enterprise x64 Edition
    • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
    • Microsoft Windows Server 2003, Standard x64 Edition
    • Microsoft Windows Server 2003, Web Edition
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Ultimate
Keywords: 
kbautohotfix kbexpertiseinter kbsurveynew kbbug kbfix kbqfe KB969744

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com