Article ID: 971179 - Last Review: August 5, 2009 - Revision: 2.0

How do I uninstall the 2007 Office suites if I cannot uninstall it by using the "Add or Remove Programs" feature?

On This Page

Expand all | Collapse all

Problem description

Sometimes, you cannot uninstall the existing 2007 Microsoft Office suites on your computer by using the Add or Remove Programs feature in Control Panel of Windows XP or the Programs and Features feature in Control Panel of Windows Vista.

This article helps you automatically uninstall an existing installation of the following 2007 Microsoft Office suites:
  • Microsoft Office Basic 2007
  • Microsoft Office Home and Student 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Small Business 2007
  • Microsoft Office Professional 2007
  • Microsoft Office Professional Plus 2007
  • Microsoft Office Personal 2007
  • Microsoft Office Ultimate 2007
  • Microsoft Office Enterprise 2007
Note The names of the suites are shown as they are displayed in Control Panel. You may also see 2007 Microsoft Office System listed in Control Panel instead of a suite name. "System" is shown on OEMcomputerson which you can upgrade a preinstalled Trial version of Microsoft Office to Microsoft Office Professional 2007.

Steps to resolve this problem

Verify that you cannot uninstall the 2007 Microsoft Office system by using the Add or Remove Programs feature or Programs and Features feature

To do this, follow these steps:

For Windows XP or Windows Server 2003
  1. Click Start, click Run, type control appwiz.cpl in the Open box, and then press ENTER.
  2. Click to select the 2007 Office system product from the application list, and then click Remove.
For Windows Vista
  1. Click Start, type programs and features in the Search box, and then press ENTER.
  2. Click to select the product to be uninstalled from the listing of installed products, and then click Uninstall/Change from the bar that displays the available tasks.
If you can uninstall the 2007 Microsoft Office suite by using Add or Remove Programs, you are finished with this article. If you cannot uninstall the 2007 Microsoft Office suite, you may have issues with the Add or Remove Programs dialog box, or some 2007 Microsoft Office components may not be uninstalled. In these cases, you cannot reinstall the 2007 Microsoft Office suite. Go to the next section to uninstall the 2007 Microsoft Office suite by using an alternative method.

Uninstall the 2007 Microsoft Office suite by using an alternative method

You can uninstall the 2007 Microsoft Office system by using an alternative method. To have us uninstall the 2007 Microsoft Office suite for you, go to the "Fix it for me" section. To uninstall the 2007 Microsoft Office suite yourself, go to the "Let me fix it myself" section.

Fix it for me

Note This Fix It solution does not remove an Office program that was installed separately from the Office suite. For example, if you have Microsoft Office Professional 2007 and Microsoft Office Visio 2007 installed on your computer, the Fix It solution only removes Microsoft Office Professional 2007 from your computer. Visio 2007 will not be removed.

To uninstall the 2007 Microsoft Office suite automatically, click the Fix it button or link. Click Run in the File Download dialog box, and then follow the steps in the Fix it wizard.


Fix this problem
Microsoft Fix it 50154



Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.

Note if you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.

Next, go to the "Did this fix the problem?" section.

Let me fix it myself

To manually uninstall the 2007 Microsoft Office suite, follow the steps in the following Microsoft Knowledge Base article:
928218  (http://support.microsoft.com/kb/928218/ ) How to manually uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature
Note Using the steps in KB 928218 will remove all programs from your computer that are associated with Microsoft Office. This includes individual programs in addition toany suites. See the "Applies to" in KB 928218 for the exact list of programs affected by the steps in that article.

Did this fix the problem?

Check whether the 2007 Microsoft Office suite is uninstalled. If the 2007 Microsoft Office suite is uninstalled, you are finished with this article. If the problem is not fixed, you can contact support (http://support.microsoft.com/contactus) .

APPLIES TO
  • Microsoft Office Enterprise 2007
  • Microsoft Office Home and Student 2007
  • Microsoft Office Professional 2007
  • Microsoft Office Professional Plus 2007
  • Microsoft Office Small Business 2007
  • Microsoft Office Standard 2007
  • Microsoft Office Ultimate 2007
  • Microsoft Office Basic 2007
Keywords: 
kbsurveynew kbmsifixme kbfixme KB971179
 

Article Translations

 

Related Support Centers