You cannot deploy a shared printer in Windows Server 2008 if the owner is not the SYSTEM account or a member of the Administrators group

Article translations Article translations
Article ID: 974825 - View products that this article applies to.
Expand all | Collapse all

On This Page

SYMPTOMS

Consider the following scenario:
  • You install a shared printer on a computer that is running Windows Server 2008. The owner of this shared printer is not the SYSTEM account or a member of the Administrators group.
  • You create and apply a Group Policy preferences (GPP) setting that deploys the shared printer as a local printer on clients that are running Windows Server 2008. 
In this scenario, the shared printer is not deployed.

CAUSE

This issue occurs because the security descriptor of the shared printer is used incorrectly when a GPP deploys a shared printer as a local printer on clients.

RESOLUTION

To resolve this issue, install this hotfix on all clients that are running Windows Server 2008.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2008 or Windows Server 2008 Service Pack 2 (SP2).

For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Gpprefcl.dll6.0.6001.22608646,65619-Jan-201022:01x86
Gpprefcl.dll6.0.6002.22314646,65619-Jan-201021:58x86
For all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Gpprefcl.dll6.0.6001.22608846,33619-Jan-201022:23x64
Gpprefcl.dll6.0.6002.22314846,33619-Jan-201022:03x64
Gpprefcl.dll6.0.6001.22608646,65619-Jan-201022:01x86
Gpprefcl.dll6.0.6002.22314646,65619-Jan-201021:58x86
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Gpprefcl.dll6.0.6001.226081,672,19219-Jan-201012:59IA-64
Gpprefcl.dll6.0.6002.223141,672,19219-Jan-201012:45IA-64
Gpprefcl.dll6.0.6001.22608646,65619-Jan-201022:01x86
Gpprefcl.dll6.0.6002.22314646,65619-Jan-201021:58x86

WORKAROUND

To work around this issue, change the owner of the shared printer to the SYSTEM account or a member of the Administrators group.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size2,235
Date (UTC)20-Jan-2010
Time (UTC)06:05
PlatformNot applicable
File nameX86_7a3a1f8101ddbe2b0c2c3289833334c5_31bf3856ad364e35_6.0.6001.22608_none_ebb28d4fe7d08c94.manifest
File versionNot applicable
File size711
Date (UTC)20-Jan-2010
Time (UTC)06:05
PlatformNot applicable
File nameX86_9f0b37d6e4b5d668c1c21f0a3b2d3d02_31bf3856ad364e35_6.0.6002.22314_none_77a450c54a9c045d.manifest
File versionNot applicable
File size711
Date (UTC)20-Jan-2010
Time (UTC)06:05
PlatformNot applicable
File nameX86_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.0.6001.22608_none_37dadd8c62125027.manifest
File versionNot applicable
File size106,474
Date (UTC)20-Jan-2010
Time (UTC)00:05
PlatformNot applicable
File nameX86_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.0.6002.22314_none_39b27e605f445be0.manifest
File versionNot applicable
File size106,474
Date (UTC)20-Jan-2010
Time (UTC)00:03
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_77f5667c7e8994967f67537e0a397c6f_31bf3856ad364e35_6.0.6001.22608_none_e09421db7de0b16d.manifest
File versionNot applicable
File size1,072
Date (UTC)20-Jan-2010
Time (UTC)06:05
PlatformNot applicable
File nameAmd64_8e7802dd83a9a3439f4967142434dc64_31bf3856ad364e35_6.0.6002.22314_none_4488eab1fb92a6dd.manifest
File versionNot applicable
File size1,072
Date (UTC)20-Jan-2010
Time (UTC)06:05
PlatformNot applicable
File nameAmd64_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.0.6001.22608_none_93f979101a6fc15d.manifest
File versionNot applicable
File size106,510
Date (UTC)20-Jan-2010
Time (UTC)00:22
PlatformNot applicable
File nameAmd64_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.0.6002.22314_none_95d119e417a1cd16.manifest
File versionNot applicable
File size106,510
Date (UTC)20-Jan-2010
Time (UTC)00:06
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,251
Date (UTC)20-Jan-2010
Time (UTC)06:05
PlatformNot applicable
File nameWow64_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.0.6001.22608_none_9e4e23624ed08358.manifest
File versionNot applicable
File size66,987
Date (UTC)19-Jan-2010
Time (UTC)23:56
PlatformNot applicable
File nameWow64_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.0.6002.22314_none_a025c4364c028f11.manifest
File versionNot applicable
File size66,987
Date (UTC)19-Jan-2010
Time (UTC)23:56
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_88e1b0358c9f55a1482723fac4536238_31bf3856ad364e35_6.0.6001.22608_none_f7d4991e8c1d8cad.manifest
File versionNot applicable
File size1,070
Date (UTC)20-Jan-2010
Time (UTC)06:05
PlatformNot applicable
File nameIa64_f25dab0fdad1aae7fc1787ec80399295_31bf3856ad364e35_6.0.6002.22314_none_2899ee2c85b791f2.manifest
File versionNot applicable
File size1,070
Date (UTC)20-Jan-2010
Time (UTC)06:05
PlatformNot applicable
File nameIa64_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.0.6001.22608_none_37dc818262105923.manifest
File versionNot applicable
File size106,492
Date (UTC)20-Jan-2010
Time (UTC)02:44
PlatformNot applicable
File nameIa64_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.0.6002.22314_none_39b422565f4264dc.manifest
File versionNot applicable
File size106,492
Date (UTC)20-Jan-2010
Time (UTC)01:11
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,241
Date (UTC)20-Jan-2010
Time (UTC)06:05
PlatformNot applicable
File nameWow64_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.0.6001.22608_none_9e4e23624ed08358.manifest
File versionNot applicable
File size66,987
Date (UTC)19-Jan-2010
Time (UTC)23:56
PlatformNot applicable
File nameWow64_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.0.6002.22314_none_a025c4364c028f11.manifest
File versionNot applicable
File size66,987
Date (UTC)19-Jan-2010
Time (UTC)23:56
PlatformNot applicable

Properties

Article ID: 974825 - Last Review: August 3, 2010 - Revision: 1.0
APPLIES TO
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard
Keywords: 
kbqfe kbhotfixserver kbautohotfix kbsurveynew kbfix kbexpertiseadvanced KB974825

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com