FIX: Error message when you install SQL Server 2008 Express edition on a computer that is running the Chinese Traditional version of Windows Vista for Hongkong: “Performance counter registry hive consistency”

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Article ID: 976231 - View products that this article applies to.
Microsoft distributes Microsoft SQL Server 2008 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release.
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SYMPTOMS

Consider the following scenario. You try to install the English version of SQL Server 2008 Express edition on a computer that is running the Chinese Traditional version of Windows Vista for Hong Kong. When you run the Setup Program, you receive the following error message:

Performance counter registry hive consistency

CAUSE

This problem occurs because SQL Server does not successfully run the PerfmonCounterNotCorruptedCheck global install rule when you install SQL Server 2008.

RESOLUTION

The fix for this issue was first released in Cumulative Update 5 for SQL Server 2008 Service Pack 1. For more information about this cumulative update package, click the following article number to view the article in the Microsoft Knowledge Base:
975977 Cumulative update package 5 for SQL Server 2008 Service Pack 1
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 fix release. Microsoft recommends that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
970365 The SQL Server 2008 builds that were released after SQL Server 2008 Service Pack 1 was released
Microsoft SQL Server 2008 hotfixes are created for specific SQL Server service packs. You must apply a SQL Server 2008 Service Pack 1 hotfix to an installation of SQL Server 2008 Service Pack 1. By default, any hotfix that is provided in a SQL Server service pack is included in the next SQL Server service pack.

WORKAROUND

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.
To work around this problem, follow these steps:
  1. Create the following registry subkey:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Perflib\004
  2. Create the following two registry entries of the Multi-String type:
    • Counter
    • Help
  3. Open the following registry entry and note the value:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Perflib\0404\Counter
  4. Copy and paste the value that you noted in step 2 to the following registry entry:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Perflib\004\Counter
  5. Open the following registry entry and note the value:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Perflib\0404\Help
  6. Copy and paste the value that you noted in step 5 to the following registry entry:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Perflib\004\Help

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

REFERENCES

For more information about the Incremental Servicing Model for SQL Server, click the following article number to view the article in the Microsoft Knowledge Base:
935897 An Incremental Servicing Model is available from the SQL Server team to deliver hotfixes for reported problems


For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499 New naming schema for Microsoft SQL Server software update packages


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 976231 - Last Review: November 16, 2009 - Revision: 1.0
APPLIES TO
  • Microsoft SQL Server 2008 Express
  • Microsoft SQL Server 2008 Express with Advanced Services
Keywords: 
kbsurveynew kbfix kbqfe kbexpertiseadvanced KB976231

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