Article ID: 976877 - Last Review: January 26, 2011 - Revision: 2.0 Windows 7 does not go to sleep
On This PageSYMPTOMSYou may experience the following issues on a desktop or a notebook computer that is running Windows 7 when you try to put the computer to sleep:
THINGS TO TRYTo fix this problem, try the following methods in the order in which they are presented until you resolve the problem. MORE INFORMATIONUpdate the drivers to the latest versionTo resolve your problem, start by making sure that you have the most current drivers for all your hardware devices (especially the driver for your video card). To obtain the latest drivers for Windows 7, you can use Windows Update, or you can check your hardware device manufacturer's Web site. For more information, visit the following Microsoft Web site:Automatically get recommended drivers and updates for your hardware
(http://windows.microsoft.com/en-us/windows7/Automatically-get-recommended-drivers-and-updates-for-your-hardware)
Check the Power Option settingsNext, check your Power Option settings. To do this, follow these steps:
Disable the device(s) from waking the computerFor the last step, try to disable any devices that might wake your computer. To disable these devices, follow these steps:
Disable devices by using Device ManagerYou can also use Device Manager to disable or enable a device to wake the computer. To do this, click Start, type device manager in the Start Search box, and then click Device Manager. Locate and then double-click the device that you want to disable or to enable. On the Power Management tab, click to clear or click to select the Allow this device to wake the computer check box as needed.Collapse this image ![]() MORE INFORMATION
For more information about the issues that are discussed in this article, click the following article numbers to view the articles in the Microsoft Knowledge Base:
972664
(http://support.microsoft.com/kb/972664/
)
A computer that is running Windows 7 appears to sleep, but then it immediately wakes
976034
(http://support.microsoft.com/kb/976034/
)
Get a detailed Power Efficiency Diagnostics Report for your computer in Windows 7
For more information about the Powercfg command, visit the following Microsoft Web site:Powercfg Command-Line Options
(http://technet.microsoft.com/en-us/library/cc748940(WS.10).aspx)
DISCLAIMERTHIS IS ARTICLE IS CREATED DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED AS-IS IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION. MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE “MATERIALS”) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE. | Other Resources Other Support Sites
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