A program icon in the notification area may be lost after the corresponding program is updated in Windows 7 or in Windows Server 2008 R2

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Article ID: 976883 - View products that this article applies to.
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SYMPTOMS

When you update a program in Windows 7 or in Windows Server 2008 R2, the corresponding program icon in the notification area is lost or moved to the hidden overflow area.

RESOLUTION

This issue is fixed in the January 2010 stability and reliability update for Windows 7 and Windows Server 2008 R2 (KB 977074).

To resolve the issue, install update 977074. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
977074 The January 2010 stability and reliability update for Windows 7 and Windows Server 2008 R2 is available

WORKAROUND

To work around this problem, you can manually promote the icon back to the notification area. To do this, follow these steps:
  1. Click the Show hidden icons arrow in the notification area, and then click Customize.
  2. Click the drop-down list that is next to the icon that you want, click Show icon and notifications, and then click OK.

MORE INFORMATION

For more information about the Action Center feature in Windows 7, visit the following Microsoft Web site:
http://windows.microsoft.com/en-GB/windows7/products/features/action-center
For more information about the notification area in Windows Vista, visit the following Microsoft Web site:
http://windows.microsoft.com/en-US/windows-vista/Show-or-hide-the-notification-area-system-tray
For more  information about the Shell_NotifyIcon function, visit the following Microsoft website:

http://msdn.microsoft.com/en-us/library/bb762159(VS.85).aspx

Properties

Article ID: 976883 - Last Review: November 15, 2010 - Revision: 2.0
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Ultimate
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
Keywords: 
kbsurveynew kbexpertiseinter kbqfe kbfix KB976883

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