Event ID 4999 and Event ID 7031 are logged when you move a mailbox to an Exchange Server 2010 server

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Article ID: 979862 - View products that this article applies to.
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When you try to move a mailbox from an earlier version of Exchange server to a Microsoft Exchange Server 2010 server, the operation fails. Additionally, you find the following events are logged on the Exchange Server 2010 server.

Log Name: Application
Source: MSExchange Common
Event ID: 4999
Task Category: General
Level: Error
Keywords: Classic
Watson report about to be sent for process id: <Process ID>, with parameters: E12,<build type>, <application Version>, msexchangerepl, M.E.Cluster.Replay, M.E.C.A.AmDbOperation..ctor, System.NullReferenceException, <callstackHash>, <assembly Version>.

Log Name: System
Source: Service Control Manager
Event ID: 7031
Task Category: None
Level: Error
Keywords: Classic
The Microsoft Exchange Replication service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.


This problem occurs because a message in the effected mailbox misses a certain property.


To resolve this problem, install the following update rollup:
982639 Description of Update Rollup 4 for Exchange Server 2010


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


Article ID: 979862 - Last Review: June 18, 2010 - Revision: 2.0
  • Microsoft Exchange Server 2010 Enterprise
  • Microsoft Exchange Server 2010 Standard
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