An application that uses the Ieframe.dll module does not work after you install Internet Explorer 7

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Article ID: 980342 - View products that this article applies to.
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SYMPTOMS

You install Windows Internet Explorer 7 on a computer that is running Windows XP, Windows server 2003, Windows Vista or Windows Server 2008. In this situation, some applications that use the Ieframe.dll module do not work.

CAUSE

This issue occurs because the Ieframe.dll module has a delay-load dependency on the Dwmapi.dll module. The behavior is caused by a call to the DwmExtendFrameIntoClientArea function. Windows XP does not have the Dwmapi.dll module. Additionally, the Ieframe.dll module does not load on embedded platforms unless a Dwmapi.dll module exists that the Ieframe.dll module can rely on.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, your computer must be running one of the following operating systems:
  • Windows XP Service Pack 2 (SP2)
  • Windows XP Service Pack 3 (SP3)
  • Windows Server 2003 Service Pack 2 (SP2)
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
For more information about how to obtain a Windows XP service pack, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
For more information about how to obtain a Windows Server 2003 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008
You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows XP and Windows Server 2003 file information notes
  • In addition to the files that are listed in these tables, this hotfix also installs an associated security catalog file (KBnumber.cat) that is signed with a Microsoft digital signature.
For all supported x86-based versions of Windows XP
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll7.0.6000.212416,070,78411-Mar-201009:19x86
For all supported x86-based versions of Windows Server 2003
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll7.0.6000.212286,071,29627-Feb-201011:18x86
For all supported x64-based versions of Windows Server 2003
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Ieframe.dll7.0.6000.212287,073,28028-Feb-201001:20x64SP2Not Applicable
Wieframe.dll7.0.6000.212286,071,29628-Feb-201001:20x86SP2WOW
For all supported IA-64-based versions of Windows Server 2003
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Ieframe.dll7.0.6000.212287,073,28028-Feb-201001:20x64SP2Not Applicable
Wieframe.dll7.0.6000.212286,071,29628-Feb-201001:20x86SP2WOW
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 0 . 20xxxWindows VistaRTMLDR
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll7.0.6000.212346,071,29626-Feb-201017:19x86
Ieui.dll7.0.6000.21234180,73626-Feb-201017:19x86
Ieframe.dll7.0.6001.226446,072,83226-Feb-201015:11x86
Ieui.dll7.0.6001.22644180,73626-Feb-201018:08x86
Ieframe.dll7.0.6002.223506,082,04826-Feb-201017:07x86
Ieui.dll7.0.6002.22350180,73626-Feb-201017:07x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll7.0.6000.212347,073,28026-Feb-201017:59x64
Ieui.dll7.0.6000.21234228,35226-Feb-201017:59x64
Ieframe.dll7.0.6001.226447,009,79226-Feb-201022:14x64
Ieui.dll7.0.6001.22644224,76826-Feb-201022:14x64
Ieframe.dll7.0.6002.223507,008,76826-Feb-201021:33x64
Ieui.dll7.0.6002.22350224,76826-Feb-201021:33x64
Ieframe.dll7.0.6000.212346,071,29626-Feb-201017:19x86
Ieui.dll7.0.6000.21234180,73626-Feb-201017:19x86
Ieframe.dll7.0.6001.226446,072,83226-Feb-201015:11x86
Ieui.dll7.0.6001.22644180,73626-Feb-201018:08x86
Ieframe.dll7.0.6002.223506,082,04826-Feb-201017:07x86
Ieui.dll7.0.6002.22350180,73626-Feb-201017:07x86
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ieframe.dll7.0.6001.2264411,729,92026-Feb-201017:16IA-64
Ieui.dll7.0.6001.22644532,99226-Feb-201017:16IA-64
Ieframe.dll7.0.6002.2235011,730,43226-Feb-201016:50IA-64
Ieui.dll7.0.6002.22350532,99226-Feb-201016:50IA-64
Ieframe.dll7.0.6001.226446,072,83226-Feb-201015:11x86
Ieui.dll7.0.6001.22644180,73626-Feb-201018:08x86
Ieframe.dll7.0.6002.223506,082,04826-Feb-201017:07x86
Ieui.dll7.0.6002.22350180,73626-Feb-201017:07x86

WORKAROUND

To work around this issue, create the Dwmapi.dll module that exports theDwmExtendFrameIntoClientArea function.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb980342_client_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42627-Feb-201011:46Not Applicable
Package_for_kb980342_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36727-Feb-201011:46Not Applicable
Package_for_kb980342_client_2~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,53027-Feb-201011:46Not Applicable
Package_for_kb980342_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,99527-Feb-201011:46Not Applicable
Package_for_kb980342_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42527-Feb-201011:46Not Applicable
Package_for_kb980342_server_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,53027-Feb-201011:46Not Applicable
Package_for_kb980342_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71327-Feb-201011:46Not Applicable
Package_for_kb980342_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36427-Feb-201011:46Not Applicable
Package_for_kb980342_winpe~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42427-Feb-201011:46Not Applicable
X86_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6000.21234_none_63293be2ca2af92f.manifestNot Applicable747,83726-Feb-201019:05Not Applicable
X86_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6001.22644_none_6504d460c7596ff6.manifestNot Applicable748,66426-Feb-201020:13Not Applicable
X86_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6002.22350_none_66dc7534c48b7baf.manifestNot Applicable748,66426-Feb-201018:53Not Applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6000.21234_none_bf47d76682886a65.manifestNot Applicable747,93926-Feb-201019:50Not Applicable
Amd64_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6001.22644_none_c1236fe47fb6e12c.manifestNot Applicable748,76827-Feb-201000:16Not Applicable
Amd64_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6002.22350_none_c2fb10b87ce8ece5.manifestNot Applicable748,76826-Feb-201023:13Not Applicable
Package_for_kb980342_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43427-Feb-201011:46Not Applicable
Package_for_kb980342_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37527-Feb-201011:46Not Applicable
Package_for_kb980342_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,54027-Feb-201011:46Not Applicable
Package_for_kb980342_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable2,00727-Feb-201011:46Not Applicable
Package_for_kb980342_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43327-Feb-201011:46Not Applicable
Package_for_kb980342_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,54027-Feb-201011:46Not Applicable
Package_for_kb980342_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72327-Feb-201011:46Not Applicable
Package_for_kb980342_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37227-Feb-201011:46Not Applicable
Package_for_kb980342_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43227-Feb-201011:46Not Applicable
X86_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6000.21234_none_63293be2ca2af92f.manifestNot Applicable747,83726-Feb-201019:05Not Applicable
X86_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6001.22644_none_6504d460c7596ff6.manifestNot Applicable748,66426-Feb-201020:13Not Applicable
X86_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6002.22350_none_66dc7534c48b7baf.manifestNot Applicable748,66426-Feb-201018:53Not Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6001.22644_none_65067856c75778f2.manifestNot Applicable748,73126-Feb-201018:53Not Applicable
Ia64_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6002.22350_none_66de192ac48984ab.manifestNot Applicable748,73126-Feb-201018:21Not Applicable
Package_for_kb980342_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42927-Feb-201011:46Not Applicable
Package_for_kb980342_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,37027-Feb-201011:46Not Applicable
Package_for_kb980342_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,71627-Feb-201011:46Not Applicable
X86_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6001.22644_none_6504d460c7596ff6.manifestNot Applicable748,66426-Feb-201020:13Not Applicable
X86_microsoft-windows-ieframe_31bf3856ad364e35_6.0.6002.22350_none_66dc7534c48b7baf.manifestNot Applicable748,66426-Feb-201018:53Not Applicable

Properties

Article ID: 980342 - Last Review: October 10, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Web Server 2008
  • Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
  • Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
  • Microsoft Windows Server 2003, Datacenter x64 Edition
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows XP Service Pack 3
  • Microsoft Windows XP Service Pack 2
Keywords: 
kbqfe kbhotfixserver kbsurveynew kbautohotfix kbexpertiseinter kbbug kbfix KB980342

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