The April 2010 stability and reliability update for Windows 7 and Windows Server 2008 R2 is available

Article ID: 980408 - View products that this article applies to.
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Summary

This update improves the stability and the reliability of Windows 7 and of Windows Server 2008 R2. The update was released in April 2010.

Information for advanced users and for IT professionals


This update resolves issues that affect some computers that are running Windows 7 or that are running Windows Server 2008 R2. These issues are reported by customers who use the Error Reporting service or who use Microsoft Customer Support Services.

Issues that this update fixes

This update improves the stability and the reliability of Windows 7 and of Windows Server 2008 R2 in various scenarios. This update resolves the following issues:
  • Windows Explorer crashes and then restarts when you access a third-party Control Panel item.
  • You cannot connect to an instance of SQL Server Analysis Services from an application in Windows 7 or in Windows Server 2008 R2 after you install Office Live Add-in 1.4 or Windows Live ID Sign-in Assistant 6.5.
  • Windows Explorer may stop responding for 30 seconds when a file or a directory is created or renamed after certain applications are installed.
  • The Welcome screen may be displayed for 30 seconds when you try to log on to a computer if you set the desktop background to a solid color.
  • You are not warned when you delete more than 1000 files at the same time. Then, the files are deleted permanently and are not moved to the Recycle Bin.

How to obtain this update

The following files are available for download from the Microsoft Download Center:
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Operating systemUpdate
All supported x86-based versions of Windows 7
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Download
Download the update package now.
(http://www.microsoft.com/downloads/details.aspx?FamilyId=e4c4711e-95cf-4a1f-b02f-ba5b41660552)
All supported x64-based versions of Windows 7
Collapse this imageExpand this image
Download
Download the update package now.
(http://www.microsoft.com/downloads/details.aspx?FamilyId=ee73804d-b2c1-436d-9523-77be22331a1b)
All supported x64-based versions of Windows Server 2008 R2
Collapse this imageExpand this image
Download
Download the update package now.
(http://www.microsoft.com/downloads/details.aspx?FamilyId=1b97ffcf-89af-4b12-a66c-7114c48644d1)
All supported IA-64-based versions of Windows Server 2008 R2
Collapse this imageExpand this image
Download
Download the update package now.
(http://www.microsoft.com/downloads/details.aspx?FamilyId=08c0de0c-5762-48ca-955b-f8f548669663)

To install the correct version of this update, you must know whether you are running the 32-bit or 64-bit version of Windows 7 or the 64-bit version of Windows Server 2008 R2. If you are not sure which version of Windows you are running, or not sure whether it is a 32-bit or a 64-bit version, see the "" section.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591
(http://support.microsoft.com/kb/119591/ )
How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

How to determine whether you are running a 32-bit or 64-bit version of Windows 7 or a 64-bit version of Windows Server 2008 R2


To determine the version of Windows that you are running, follow these steps:
  1. Click Start
    Collapse this imageExpand this image
    Start Button
    , right-click Computer, and then click Properties.
  2. A window appears where you can view basic information about your computer. In the System type information under the System section, you can see whether a 32-bit or a 64-bit version of Windows 7 is listed or whether a 64-bit version of Windows Server 2008 R2 is listed.
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More information

Prerequisites

To apply this update, you must be running Windows 7 or Windows Server 2008 R2 on the computer.

Restart requirement

You may have to restart the computer after you apply this update.

Update replacement information

This update replaces the following updates:
978433
(http://support.microsoft.com/kb/978433/ )
Windows Explorer crashes and then restarts when you access a third-party Control Panel item on a computer that is running Windows 7 or Windows Server 2008 R2
976419
(http://support.microsoft.com/kb/976419/ )
You cannot connect to an instance of SQL Server Analysis Services from an application in Windows 7 or in Windows Server 2008 R2 after you install Office Live Add-in 1.4 or Windows Live ID Sign-in Assistant 6.5
977346
(http://support.microsoft.com/kb/977346/ )
The Welcome screen may be displayed for 30 seconds during the logon process after you set a solid color as the desktop background in Windows 7 or in Windows Server 2008 R2
979158
(http://support.microsoft.com/kb/979158/ )
When you delete more than 1000 files at the same time, the files do not go into the Recycle Bin

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 0.16xxxWindows 7 and Windows Server 2008 R2RTMGDR
    6.1.760 0.20xxxWindows 7 and Windows Server 2008 R2RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
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File nameFile versionFile sizeDateTimePlatform
Cng.sys6.1.7600.16385369,56814-Jul-200901:17x86
Ksecdd.sys6.1.7600.1638567,66414-Jul-200901:20x86
Ksecpkg.sys6.1.7600.16484133,72011-Dec-200907:44x86
Lsasrv.dll6.1.7600.164841,037,31211-Dec-200907:38x86
Lsasrv.mofNot applicable13,78010-Jun-200921:33Not applicable
Lsass.exe6.1.7600.1638522,52814-Jul-200901:14x86
Secur32.dll6.1.7600.1638522,01614-Jul-200901:16x86
Sspicli.dll6.1.7600.1638599,84014-Jul-200901:16x86
Sspisrv.dll6.1.7600.1638515,36014-Jul-200901:16x86
Cng.sys6.1.7600.16385369,56814-Jul-200901:17x86
Ksecdd.sys6.1.7600.1638567,66414-Jul-200901:20x86
Ksecpkg.sys6.1.7600.20594133,72011-Dec-200907:25x86
Lsasrv.dll6.1.7600.205941,037,31211-Dec-200907:19x86
Lsasrv.mofNot applicable13,78010-Jun-200921:33Not applicable
Lsass.exe6.1.7600.1638522,52814-Jul-200901:14x86
Secur32.dll6.1.7600.1638522,01614-Jul-200901:16x86
Sspicli.dll6.1.7600.1638599,84014-Jul-200901:16x86
Sspisrv.dll6.1.7600.1638515,36014-Jul-200901:16x86
Shell32.dll6.1.7600.1653212,867,07218-Feb-201007:34x86
Shell32.dll6.1.7600.2064712,868,09618-Feb-201007:32x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
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File nameFile versionFile sizeDateTimePlatform
Cng.sys6.1.7600.16385460,50414-Jul-200901:43x64
Ksecdd.sys6.1.7600.1638595,31214-Jul-200901:48x64
Ksecpkg.sys6.1.7600.16484153,16011-Dec-200910:29x64
Lsasrv.dll6.1.7600.164841,446,91211-Dec-200909:24x64
Lsasrv.mofNot applicable13,78010-Jun-200920:52Not applicable
Lsass.exe6.1.7600.1638531,23214-Jul-200901:39x64
Secur32.dll6.1.7600.1638528,16014-Jul-200901:41x64
Sspicli.dll6.1.7600.16385136,19214-Jul-200901:41x64
Sspisrv.dll6.1.7600.1638528,67214-Jul-200901:41x64
Cng.sys6.1.7600.16385460,50414-Jul-200901:43x64
Ksecdd.sys6.1.7600.1638595,31214-Jul-200901:48x64
Ksecpkg.sys6.1.7600.20594153,17611-Dec-200910:38x64
Lsasrv.dll6.1.7600.205941,446,91211-Dec-200909:32x64
Lsasrv.mofNot applicable13,78010-Jun-200920:52Not applicable
Lsass.exe6.1.7600.1638531,23214-Jul-200901:39x64
Secur32.dll6.1.7600.1638528,16014-Jul-200901:41x64
Sspicli.dll6.1.7600.16385136,19214-Jul-200901:41x64
Sspisrv.dll6.1.7600.1638528,67214-Jul-200901:41x64
Shell32.dll6.1.7600.1653214,163,45618-Feb-201008:07x64
Shell32.dll6.1.7600.2064714,166,52818-Feb-201008:11x64
Lsasrv.mofNot applicable13,78022-Jul-200923:12Not applicable
Secur32.dll6.1.7600.1648422,01611-Dec-200907:39x86
Sspicli.dll6.1.7600.1648496,76811-Dec-200907:36x86
Lsasrv.mofNot applicable13,78022-Jul-200923:19Not applicable
Secur32.dll6.1.7600.2059422,01611-Dec-200907:20x86
Sspicli.dll6.1.7600.2059496,76811-Dec-200907:18x86
Shell32.dll6.1.7600.1653212,867,07218-Feb-201007:34x86
Shell32.dll6.1.7600.2064712,868,09618-Feb-201007:32x86
For all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Cng.sys6.1.7600.16385787,73614-Jul-200901:52IA-64
Ksecdd.sys6.1.7600.16385179,26414-Jul-200901:58IA-64
Ksecpkg.sys6.1.7600.16484307,27211-Dec-200906:51IA-64
Lsasrv.dll6.1.7600.164842,654,72011-Dec-200906:41IA-64
Lsasrv.mofNot applicable13,78010-Jun-200920:57Not applicable
Lsass.exe6.1.7600.1638556,32014-Jul-200901:44IA-64
Secur32.dll6.1.7600.1638548,64014-Jul-200901:48IA-64
Sspicli.dll6.1.7600.16385275,45614-Jul-200901:49IA-64
Sspisrv.dll6.1.7600.1638545,05614-Jul-200901:49IA-64
Cng.sys6.1.7600.16385787,73614-Jul-200901:52IA-64
Ksecdd.sys6.1.7600.16385179,26414-Jul-200901:58IA-64
Ksecpkg.sys6.1.7600.20594307,27211-Dec-200906:50IA-64
Lsasrv.dll6.1.7600.205942,654,72011-Dec-200906:39IA-64
Lsasrv.mofNot applicable13,78010-Jun-200920:57Not applicable
Lsass.exe6.1.7600.1638556,32014-Jul-200901:44IA-64
Secur32.dll6.1.7600.1638548,64014-Jul-200901:48IA-64
Sspicli.dll6.1.7600.16385275,45614-Jul-200901:49IA-64
Sspisrv.dll6.1.7600.1638545,05614-Jul-200901:49IA-64
Shell32.dll6.1.7600.1653221,169,66418-Feb-201006:30IA-64
Shell32.dll6.1.7600.2064721,174,78418-Feb-201006:30IA-64
Lsasrv.mofNot applicable13,78022-Jul-200923:12Not applicable
Secur32.dll6.1.7600.1648422,01611-Dec-200907:39x86
Sspicli.dll6.1.7600.1648496,76811-Dec-200907:36x86
Lsasrv.mofNot applicable13,78022-Jul-200923:19Not applicable
Secur32.dll6.1.7600.2059422,01611-Dec-200907:20x86
Sspicli.dll6.1.7600.2059496,76811-Dec-200907:18x86
Shell32.dll6.1.7600.1653212,867,07218-Feb-201007:34x86
Shell32.dll6.1.7600.2064712,868,09618-Feb-201007:32x86
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/ )
Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size1,675
Date (UTC)09-Mar-2010
Time (UTC)05:41
PlatformNot applicable
File nameX86_09ed680092399b07d30b0c6ad4a2d119_31bf3856ad364e35_6.1.7600.16532_none_e947631aeacf6adc.manifest
File versionNot applicable
File size695
Date (UTC)09-Mar-2010
Time (UTC)05:41
PlatformNot applicable
File nameX86_60fee4eda28e573730a008eb785dd64d_31bf3856ad364e35_6.1.7600.20647_none_56caf440f7c0fb26.manifest
File versionNot applicable
File size695
Date (UTC)09-Mar-2010
Time (UTC)05:41
PlatformNot applicable
File nameX86_af8e7b53dc92d6acf98823872bdc1cee_31bf3856ad364e35_6.1.7600.20594_none_8e92da14c56ec132.manifest
File versionNot applicable
File size691
Date (UTC)09-Mar-2010
Time (UTC)05:41
PlatformNot applicable
File nameX86_bc22f690eec93c26345ace7ba084beff_31bf3856ad364e35_6.1.7600.16484_none_ba37107fce37f790.manifest
File versionNot applicable
File size691
Date (UTC)09-Mar-2010
Time (UTC)05:41
PlatformNot applicable
File nameX86_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16484_none_a61fe281be1fb177.manifest
File versionNot applicable
File size103,660
Date (UTC)11-Dec-2009
Time (UTC)21:56
PlatformNot applicable
File nameX86_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.20594_none_a69eaf60d7456d32.manifest
File versionNot applicable
File size103,660
Date (UTC)11-Dec-2009
Time (UTC)21:56
PlatformNot applicable
File nameX86_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.16532_none_6c32938b7329a5c4.manifest
File versionNot applicable
File size1,059,457
Date (UTC)18-Feb-2010
Time (UTC)07:58
PlatformNot applicable
File nameX86_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20647_none_6cb661dc8c4ae032.manifest
File versionNot applicable
File size1,059,457
Date (UTC)18-Feb-2010
Time (UTC)07:57
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_25fa4ed2305a44473e8628e1686e8078_31bf3856ad364e35_6.1.7600.16484_none_0f3adcada67ad98f.manifest
File versionNot applicable
File size1,032
Date (UTC)09-Mar-2010
Time (UTC)05:42
PlatformNot applicable
File nameAmd64_62882e21e6ee1811e5cf3de101668d1b_31bf3856ad364e35_6.1.7600.16484_none_09c8cb8eeed5e3ec.manifest
File versionNot applicable
File size695
Date (UTC)09-Mar-2010
Time (UTC)05:42
PlatformNot applicable
File nameAmd64_64947f07a30e1189958eaf756820ac36_31bf3856ad364e35_6.1.7600.20594_none_5023027ea5a9746b.manifest
File versionNot applicable
File size695
Date (UTC)09-Mar-2010
Time (UTC)05:42
PlatformNot applicable
File nameAmd64_671cc24d60236c6b10d2aface263fc40_31bf3856ad364e35_6.1.7600.20647_none_8b70cb94174ae4c7.manifest
File versionNot applicable
File size699
Date (UTC)09-Mar-2010
Time (UTC)05:42
PlatformNot applicable
File nameAmd64_7863fa506fd8ca8757e57e05ecdd2340_31bf3856ad364e35_6.1.7600.20647_none_3946e280781982bd.manifest
File versionNot applicable
File size1,040
Date (UTC)09-Mar-2010
Time (UTC)05:42
PlatformNot applicable
File nameAmd64_965122e868db57dbefddca3750299deb_31bf3856ad364e35_6.1.7600.16532_none_c081b695f15a6937.manifest
File versionNot applicable
File size699
Date (UTC)09-Mar-2010
Time (UTC)05:42
PlatformNot applicable
File nameAmd64_d6e09fc7e18b87f66043d4da7b225de8_31bf3856ad364e35_6.1.7600.20594_none_ec02e693b6a1e07d.manifest
File versionNot applicable
File size1,032
Date (UTC)09-Mar-2010
Time (UTC)05:42
PlatformNot applicable
File nameAmd64_ef43861473844148d95ac27a93e723aa_31bf3856ad364e35_6.1.7600.16532_none_2b0d056da7cb3685.manifest
File versionNot applicable
File size1,040
Date (UTC)09-Mar-2010
Time (UTC)05:42
PlatformNot applicable
File nameAmd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16484_none_023e7e05767d22ad.manifest
File versionNot applicable
File size103,664
Date (UTC)11-Dec-2009
Time (UTC)21:58
PlatformNot applicable
File nameAmd64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.20594_none_02bd4ae48fa2de68.manifest
File versionNot applicable
File size103,664
Date (UTC)11-Dec-2009
Time (UTC)21:58
PlatformNot applicable
File nameAmd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.16532_none_c8512f0f2b8716fa.manifest
File versionNot applicable
File size1,058,443
Date (UTC)18-Feb-2010
Time (UTC)09:03
PlatformNot applicable
File nameAmd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20647_none_c8d4fd6044a85168.manifest
File versionNot applicable
File size1,058,443
Date (UTC)18-Feb-2010
Time (UTC)09:03
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,907
Date (UTC)09-Mar-2010
Time (UTC)05:42
PlatformNot applicable
File nameWow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16484_none_0c932857aadde4a8.manifest
File versionNot applicable
File size86,382
Date (UTC)11-Dec-2009
Time (UTC)07:55
PlatformNot applicable
File nameWow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.20594_none_0d11f536c403a063.manifest
File versionNot applicable
File size86,382
Date (UTC)11-Dec-2009
Time (UTC)07:36
PlatformNot applicable
File nameWow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.16532_none_d2a5d9615fe7d8f5.manifest
File versionNot applicable
File size1,054,916
Date (UTC)18-Feb-2010
Time (UTC)07:53
PlatformNot applicable
File nameWow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20647_none_d329a7b279091363.manifest
File versionNot applicable
File size1,054,916
Date (UTC)18-Feb-2010
Time (UTC)07:52
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameIa64_0dff42df667e0336023bf4f1b1164cd5_31bf3856ad364e35_6.1.7600.16484_none_024f184915513810.manifest
File versionNot applicable
File size1,030
Date (UTC)09-Mar-2010
Time (UTC)05:41
PlatformNot applicable
File nameIa64_2fbb128dec28ab61d9c658489922f266_31bf3856ad364e35_6.1.7600.16532_none_27dd91e8424e4138.manifest
File versionNot applicable
File size1,038
Date (UTC)09-Mar-2010
Time (UTC)05:41
PlatformNot applicable
File nameIa64_6468f596e08bf3415692512812d690cd_31bf3856ad364e35_6.1.7600.20647_none_e7916c96429912f8.manifest
File versionNot applicable
File size1,038
Date (UTC)09-Mar-2010
Time (UTC)05:41
PlatformNot applicable
File nameIa64_c07ab31c6f8041449736f68f827b595d_31bf3856ad364e35_6.1.7600.20594_none_2e3c286be1fd9aef.manifest
File versionNot applicable
File size1,030
Date (UTC)09-Mar-2010
Time (UTC)05:41
PlatformNot applicable
File nameIa64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16484_none_a6218677be1dba73.manifest
File versionNot applicable
File size103,662
Date (UTC)11-Dec-2009
Time (UTC)21:53
PlatformNot applicable
File nameIa64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.20594_none_a6a05356d743762e.manifest
File versionNot applicable
File size103,662
Date (UTC)11-Dec-2009
Time (UTC)21:53
PlatformNot applicable
File nameIa64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.16532_none_6c3437817327aec0.manifest
File versionNot applicable
File size1,058,441
Date (UTC)18-Feb-2010
Time (UTC)09:04
PlatformNot applicable
File nameIa64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20647_none_6cb805d28c48e92e.manifest
File versionNot applicable
File size1,058,441
Date (UTC)18-Feb-2010
Time (UTC)09:00
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,684
Date (UTC)09-Mar-2010
Time (UTC)05:41
PlatformNot applicable
File nameWow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.16484_none_0c932857aadde4a8.manifest
File versionNot applicable
File size86,382
Date (UTC)11-Dec-2009
Time (UTC)07:55
PlatformNot applicable
File nameWow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7600.20594_none_0d11f536c403a063.manifest
File versionNot applicable
File size86,382
Date (UTC)11-Dec-2009
Time (UTC)07:36
PlatformNot applicable
File nameWow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.16532_none_d2a5d9615fe7d8f5.manifest
File versionNot applicable
File size1,054,916
Date (UTC)18-Feb-2010
Time (UTC)07:53
PlatformNot applicable
File nameWow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7600.20647_none_d329a7b279091363.manifest
File versionNot applicable
File size1,054,916
Date (UTC)18-Feb-2010
Time (UTC)07:52
PlatformNot applicable
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Properties

Article ID: 980408 - Last Review: September 18, 2012 - Revision: 6.0
Applies to
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
  • Windows HPC Server 2008 R2
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Web Server 2008 R2
Keywords: 
kbexpertiseadvanced kbexpertiseinter kbsurveynew atdownload KB980408
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