"Could not initialize graphics system" error message when you try to run an application in Windows Virtual PC

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Article ID: 980872 - View products that this article applies to.
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SYMPTOMS

When you install an application that does not support Terminal Services on a virtual machine that is running in Windows Virtual PC, you receive the following error message:
Could not initialize graphics system. Make sure that your video card and driver are compatible with DirectDraw.
For example, this problem occurs when you install Microsoft Age of Empire II on a virtual machine that is running in Windows Virtual PC.

WORKAROUND

To work around this issue, switch from Windows XP Mode to Basic Mode to run the application. To do this, open the Windows XP Mode toolbar, and then click Disable Integration Features on the Tools menu.

Properties

Article ID: 980872 - Last Review: September 23, 2011 - Revision: 3.0
APPLIES TO
  • Windows 7 Enterprise
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Ultimate
Keywords: 
kbexpertiseinter kbtshoot kbsurveynew kbprb KB980872

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