"Stop: 0x000000F4": error message when a console application is exiting in Windows Vista or in Windows Server 2008

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Article ID: 981369 - View products that this article applies to.
Support for Windows Vista Service Pack 1 (SP1) ends on July 12, 2011. To continue receiving security updates for Windows, make sure you're running Windows Vista with Service Pack 2 (SP2). For more information, refer to this Microsoft web page: Support is ending for some versions of Windows.
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SYMPTOMS

You have a computer that is running Windows Vista or Windows Server 2008. If you press a key when a console application is exiting, the computer may crash. When this issue occurs, you receive the following Stop error message on a blue screen:
STOP 0x000000F4 (parameter1, parameter2, parameter3, parameter4)
Notes
  • The four parameters in this error message vary, depending on the configuration of the computer.
  • Not all the "Stop 0x000000F4" error messages are caused by this issue.

CAUSE

The issue occurs because of an access violation that happens when the Csrss.exe process tries to access a freed console structure. Then the Csrss.exe process stops unexpectedly and the computer crashes.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 SP2
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 1 . 22xxxWindows Vista and Windows Server 2008SP1LDR
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Winsrv.dll6.0.6001.22656375,80817-Mar-201016:11x86
Winsrv.dll6.0.6002.22366375,80817-Mar-201017:21x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Winsrv.dll6.0.6001.22656450,04817-Mar-201016:38x64
Winsrv.dll6.0.6002.22366450,04817-Mar-201017:13x64
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Winsrv.dll6.0.6001.22656903,16817-Mar-201016:06IA-64
Winsrv.dll6.0.6002.22366903,16818-Mar-201006:23IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about consoles, visit the following Microsoft Developer Network (MSDN) Web site:
Introduction to consoles
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size3,565
Date (UTC)18-Mar-2010
Time (UTC)10:34
PlatformNot applicable
File nameX86_75d05078bdb451d8342c584b64f46525_31bf3856ad364e35_6.0.6002.22366_none_33e649ba483a2b4f.manifest
File versionNot applicable
File size694
Date (UTC)18-Mar-2010
Time (UTC)10:34
PlatformNot applicable
File nameX86_ebc8486c17a3b8ae5e78385ff6bde0dc_31bf3856ad364e35_6.0.6001.22656_none_df86f10ebec87415.manifest
File versionNot applicable
File size694
Date (UTC)18-Mar-2010
Time (UTC)10:34
PlatformNot applicable
File nameX86_microsoft-windows-winsrv_31bf3856ad364e35_6.0.6001.22656_none_b6d82f0bb595eaf7.manifest
File versionNot applicable
File size10,483
Date (UTC)18-Mar-2010
Time (UTC)06:17
PlatformNot applicable
File nameX86_microsoft-windows-winsrv_31bf3856ad364e35_6.0.6002.22366_none_b8b3d107b2c45c0c.manifest
File versionNot applicable
File size10,483
Date (UTC)17-Mar-2010
Time (UTC)19:03
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_692744c370df8cbfda5b3b0e449cc39d_31bf3856ad364e35_6.0.6001.22656_none_c809ae0bb109ff7c.manifest
File versionNot applicable
File size698
Date (UTC)18-Mar-2010
Time (UTC)10:34
PlatformNot applicable
File nameAmd64_b3dc0c52099f3afd072f778783208811_31bf3856ad364e35_6.0.6002.22366_none_5dcf97c10b8d69cb.manifest
File versionNot applicable
File size1,038
Date (UTC)18-Mar-2010
Time (UTC)10:34
PlatformNot applicable
File nameAmd64_bf14e2b77732f4f489fed9d8dc8a1138_31bf3856ad364e35_6.0.6001.22656_none_c3c6a5160474f9bb.manifest
File versionNot applicable
File size1,038
Date (UTC)18-Mar-2010
Time (UTC)10:34
PlatformNot applicable
File nameAmd64_microsoft-windows-winsrv_31bf3856ad364e35_6.0.6001.22656_none_12f6ca8f6df35c2d.manifest
File versionNot applicable
File size10,505
Date (UTC)17-Mar-2010
Time (UTC)18:20
PlatformNot applicable
File nameAmd64_microsoft-windows-winsrv_31bf3856ad364e35_6.0.6002.22366_none_14d26c8b6b21cd42.manifest
File versionNot applicable
File size10,505
Date (UTC)17-Mar-2010
Time (UTC)18:54
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size3,593
Date (UTC)18-Mar-2010
Time (UTC)10:34
PlatformNot applicable
File nameWow64_microsoft-windows-winsrv_31bf3856ad364e35_6.0.6001.22656_none_1d4b74e1a2541e28.manifest
File versionNot applicable
File size7,369
Date (UTC)18-Mar-2010
Time (UTC)06:11
PlatformNot applicable
File nameWow64_microsoft-windows-winsrv_31bf3856ad364e35_6.0.6002.22366_none_1f2716dd9f828f3d.manifest
File versionNot applicable
File size7,369
Date (UTC)17-Mar-2010
Time (UTC)18:55
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_1f54edc23ea6be05407dfecad31f3fbb_31bf3856ad364e35_6.0.6001.22656_none_21c4239d012cab91.manifest
File versionNot applicable
File size696
Date (UTC)18-Mar-2010
Time (UTC)10:34
PlatformNot applicable
File nameIa64_9b68d9e60391903331133ad44bb93800_31bf3856ad364e35_6.0.6001.22656_none_337ea2ef2b17bc20.manifest
File versionNot applicable
File size1,036
Date (UTC)18-Mar-2010
Time (UTC)10:34
PlatformNot applicable
File nameIa64_a3f33ec41e7a35256044aa8382616442_31bf3856ad364e35_6.0.6002.22366_none_6b29ecd737c6fe53.manifest
File versionNot applicable
File size1,036
Date (UTC)18-Mar-2010
Time (UTC)10:34
PlatformNot applicable
File nameIa64_microsoft-windows-winsrv_31bf3856ad364e35_6.0.6001.22656_none_b6d9d301b593f3f3.manifest
File versionNot applicable
File size10,494
Date (UTC)17-Mar-2010
Time (UTC)17:39
PlatformNot applicable
File nameIa64_microsoft-windows-winsrv_31bf3856ad364e35_6.0.6002.22366_none_b8b574fdb2c26508.manifest
File versionNot applicable
File size10,494
Date (UTC)18-Mar-2010
Time (UTC)07:52
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,748
Date (UTC)18-Mar-2010
Time (UTC)10:34
PlatformNot applicable
File nameWow64_microsoft-windows-winsrv_31bf3856ad364e35_6.0.6001.22656_none_1d4b74e1a2541e28.manifest
File versionNot applicable
File size7,369
Date (UTC)18-Mar-2010
Time (UTC)06:11
PlatformNot applicable
File nameWow64_microsoft-windows-winsrv_31bf3856ad364e35_6.0.6002.22366_none_1f2716dd9f828f3d.manifest
File versionNot applicable
File size7,369
Date (UTC)17-Mar-2010
Time (UTC)18:55
PlatformNot applicable

Properties

Article ID: 981369 - Last Review: October 6, 2011 - Revision: 2.0
APPLIES TO
  • Windows Vista Service Pack 2
  • Windows Vista Service Pack 1
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate
  • Windows Vista Ultimate 64-bit Edition
  • Windows Server 2008 Service Pack 2
  • Windows HPC Server 2008
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Standard
  • Windows Server 2008 Standard without Hyper-V
  • Windows Web Server 2008
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kbexpertiseinter kbfix kbhotfixserver kbqfe kbautohotfix kbsurveynew kbprb KB981369

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