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Symptoms

Consider the following scenario:

  • You open a presentation in Microsoft PowerPoint 2010.

  • The presentation contains an audio clip that is set to play across slides.

  • The audio clip is trimmed to start to play from a specific time in the clip, such as from time 0:20, and not from the beginning of the audio clip (that is, from time 0:00).


In this scenario, you experience the following symptoms when you play the audio clip:

  • The audio clip plays from the beginning of the audio clip (from time 0:00).

  • The audio clip plays only for the duration of the trim.


Workaround

To work around this problem, use method 1. If method 1 does not work around the problem, use method 2.

Method 1

Compress the audio clip before you set it to play across slides. To compress the audio clip, follow these steps:

  1. Click the File tab.

  2. Click Info.

  3. In the Media Size and Performance section, click Compress Media, and then click the kind of quality that you want.



Method 2

Run Document Inspector to force removal of the trimmed part of the audio clip. To run Document Inspector, follow these steps:

  1. Click the File tab.

  2. Click Info.

  3. Click Check for Issues.

  4. Click Inspect Document.

  5. Click to select the Document Properties and Personal Information check box.

  6. Click Inspect.

  7. Click Remove All to remove the media trim information that was found.



Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about how to work with an audio clip in PowerPoint 2010, visit the following Microsoft websites:

Add and play sounds in a presentation

Trim an audio clip

Compress your media files

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