Article ID: 180257 - Last Review: September 17, 2007 - Revision: 5.8 New command missing in Windows ExplorerThis article was previously published under Q180257 SYMPTOMS
After you install Internet Explorer with the Windows Desktop Update
component, the following symptoms may occur:
CAUSE
This behavior can occur if a registry key is damaged or contains an
incorrect value.
RESOLUTIONImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756
(http://support.microsoft.com/kb/322756/
)
How to back up and restore the registry in Windows To resolve this issue, use Registry Editor to verify that the registry key listed below has the value listed, and if needed, edit the value to match the value listed. Registry key:
HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\New\
(Default)
Value for (Default):
NOTE: This registry entry only exists if the Windows Desktop Update
component is installed. If the Windows Desktop Update component is not
installed, add the registry entry and (Default) value.
{D969A300-E7FF-11d0-A93B-00A0C90F2719} APPLIES TO
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