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Your CD or DVD drive can't read or write media

Automatically diagnose and repair problems with your CD or DVD drive when trying to read or burn media. Find other automated solutions
What it fixes...
  • Your CD or DVD Drive does not read or write and is shown as disabled
  • The media in your CD or DVD drive cannot be read
  • The media cannot be written to by your CD or DVD drive
  • You receive one of the following errors:
    • A class specific or device specific driver is missing or corrupt
    • A CD or DVD drive cannot be found or is not connected
    • The CD or DVD drive is experiencing a problem that prevents it from working properly
    • The CD or DVD drive is not accessible via an assigned drive letter
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Microsoft Fix it
Instruction to Run
  • Click the Run now button below
  • Then follow the onscreen prompts to launch
Run now
We're sorry, but your operating system is not supported by Microsoft Fix it at this time.
Advanced-Download to run on a different or disconnected computer
  • Click Download below, then click Run or Open in your browser and follow the onscreen prompts to create the Fix it Portable folder
  • Then copy the Fix it Portable folder to the computer with the problem and run the Launch Fix it application
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