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Diagnose and fix printer and printing problems automatically

Automatically fix printing issues like printer does not work, unable to install printer, cannot connect to a network printer and other printing errors. Find other automated solutions
What it fixes...
  • You are unable to install a printer, connect to a printer, or print more than one job at a time
  • You receive an error indicating your Print Spooler service is experiencing problems
  • You receive an error indicating your <PRINTERNAME> is not the default printer
  • You receive an error indicating: <PRINTERNAME> cannot be contacted over the network
  • Identify if your printer is turned off
  • Identify if your printer toner is low or empty causing your print job to appear faint or it does not print at all
  • Identify if your printer paper is low or empty
  • Identify if the printer has a paper jam which is preventing it from operating normally
  • Identify if a print job that is in the print queue is preventing other print jobs from printing
  • Identify if you need to update your print driver
  • You receive an error stating that your Plug and Play printer %PRINTERNAME% has encountered a driver problem
Find other Fix it Solutions...
Visit our solution center to find more fixes to common problems
Microsoft Fix it
Instruction to Run
  • Click the Run now button below
  • Then follow the onscreen prompts to launch
Run now
We're sorry, but your operating system is not supported by Microsoft Fix it at this time.
Advanced-Download to run on a different or disconnected computer
  • Click Download below, then click Run or Open in your browser and follow the onscreen prompts to create the Fix it Portable folder
  • Then copy the Fix it Portable folder to the computer with the problem and run the Launch Fix it application
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