Find your error code | Xbox Support. Skip to main content. Microsoft. Xbox. xbox.com. Support home. Xbox status. Help topics. Account & profile. Subscriptions & billing. Hardware & networking. Family & online safety. Games & apps. Friends & social activity. Cloud gaming. More. Accessible gaming. System updates. All Microsoft. Microsoft 365. Teams.

Learn what to do if you find charges you don't recognize from Microsoft.

In order to cancel the fake order, you'll either have to click a link or call them on the telephone. Either way, the ultimate goal of the scammers is to get you to give them some personal information. They'll claim it's for the purposes of canceling the fake order.

Follow these steps to access the online account recovery form: In the Contact email address text box, enter a current email address where we can contact you, and then select Next. To make sure that we have the correct contact email, we’ll send a code to that address and ask you to enter it.

Why can’t I buy an Xbox subscription? Did this resolve the issue? Get more information about managing your Xbox subscriptions, issues with billing, and more.

Support for Windows 10, Office 2016 and Office 2019 has ended on October 14, 2025. Learn more about your options for Windows 10 or for Office.

Sign in so we can get you the right help and support. We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Follow these steps to reset your Microsoft account password. Have something to say? Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

Xbox Support ... Xbox Support